Seasonal Catering Sales Manager - Four Seasons Hotel Boston

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

Join a leading hotel in Boston as a Seasonal Catering Sales Manager, where you will secure and service event business, ensuring client satisfaction and maximizing revenue. This role involves active solicitation of new business, managing catering accounts, and coordinating with various hotel departments to deliver exceptional guest experiences. If you are warm, hospitable, and have a passion for sales and events, this is an opportunity to thrive in a dynamic team environment.

Qualifications

• Experience in sales and catering management.
• Strong knowledge of food and beverage trends.

Responsibilities

• Secure and service events business from assigned markets.
• Actively solicit new business and respond to inquiries.
• Negotiate and manage small room blocks associated with catering events.

Skills

Hospitality

Sales

Negotiation

Job description

Seasonal Catering Sales Manager - Four Seasons Hotel Boston

Join to apply for the Seasonal Catering Sales Manager - Four Seasons Hotel Boston role at Four Seasons Hotels and Resorts

Seasonal Catering Sales Manager - Four Seasons Hotel Boston

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About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

Join a diverse and talented team in Boston

We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves, and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.

The Role

Secure and service events business from assigned markets with an emphasis on social events through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential. Communicate the needs and expectations of the client with all departments in the hotel. Ensure successful execution of event and client satisfaction.

Responsibilities Include But Are Not Limited To

• Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
• Manage assigned catering accounts with repeat potential strategically, ensuring that cross selling with other disciplines is maintained and all business opportunities are uncovered and pursued.
• Actively participate in local networking organizations that add value to business development efforts for the Hotel.
• Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues/profitability. Conduct property tours and entertain planners of social events,
• Maintain strong knowledge of food and beverage trends, décor trends and a robust list of quality subcontractors that can provide creative services, ensuring that same are fully vetted and set up for billing with the Hotel if required.
• Seamlessly order subcontracted items at local upcharge policy, using advance PO system to process billing.
• Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
• Negotiate and manage small room blocks associated with catering events in consultation with DORM and DOS providing meet and greet/amenities when appropriate.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not limited to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Business Review, Menu Tastings, and Planning Visits.
• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Maintain an active trace/follow-up system. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events.
• Keep DOS promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate.
• Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
• Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep DOS and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• Comply with Four Seasons Rules and Standards of Conduct
  
  

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/boston

https://www.facebook.com/FourSeasonsHotelBoston

https://www.twitter.com/FSBoston

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Travel Arrangements and Hospitality

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