Seasonal Cafe and Retail Associate

Dandelion Chocolate; San Francisco (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Dandelion Chocolate on San Francisco's Mission District is hiring Seasonal Cafe and Retail Associates to greet guests, share our chocolate story, restock shelves, and ring up purchases.

You may guide customers through samples, help with holiday gifting, and keep stores looking their best across multiple locations. Prior cafe or retail experience is a plus; weekend and evening availability is required.

Qualifications

• Availability from early November through early January.
• Ability to work evenings and weekends.
• Ability to stand for long periods and lift up to 25 pounds.
• Experience in cafe, craft food, or retail is a plus.

Responsibilities

• Be timely, dress professionally, and be ready to work through your shift.
• Complete necessary Dandelion Chocolate training.
• Develop quick rapport with guests by detailing our chocolate-making process.
• Help maintain store appearance through replenishment and housekeeping.
• Ensure that each guest receives the best possible experience.

Skills

Customer service

Retail experience

Teamwork

Communication

Job description

Job Title:

Seasonal Cafe and Retail Associate

Hours:

Full-time or part-time, weekends and evenings required

Department:

Retail

Report:

Store Manager

Wage:

$21.75/hour + tips at Valencia Street, Ferry Building, Chestnut Street, and 16th Street; $25/hour (no tips) at Powell Street and Fillmore Street

About Us

Dandelion Chocolate is a bean-to-bar chocolate factory in San Francisco’s Mission District. We make chocolate from only two ingredients—cocoa beans and cane sugar—and travel to origins as often as possible to build good, trusting relationships with the producers who grow and ferment the beans we buy. We are looking for Seasonal Cafe and Retail Associates who are eager to engage with our guests, sample out chocolate, and keep our stores looking their best.

About the Job

With the variety of guests, you’ll spend a lot of time discussing our mission, story, and chocolate. Throughout the day, you’ll be restocking our shelves, ringing up guests on the register, and preparing and boxing up orders. In the morning, you may guide guests through the shop and sample out chocolate. In the afternoon, you might be on the register, ringing up guests and ensuring they’ve taken care of everything on their holiday lists by helping them with recommendations. After a deep dive training into our chocolate-making processes and our products, you’ll be ready to jump in and get your hands dirty. We are hiring seasonally at all of our locations: 16th Street, Valencia, Ferry Building, Fillmore Street, Union Street, Chestnut Street Powell Street, and inside the Fairmont Hotel. Some locations have cafes and some do not.

About You

Our ideal candidate is outgoing, organized, and enjoys interacting with the diverse guests that stop by our stores. You take pride in perfectly stocked shelves and engaging with guests. You love to share knowledge and make people excited to come back with friends and share their newfound knowledge of chocolate. As a reliable team member, your team knows they can depend upon you to uphold our standards and work collaboratively throughout your shift. Previous specialty coffee, craft food, or retail experience is a plus.

Responsibilities

• Be timely, dress professionally, and be ready to work through your shift
• Complete necessary Dandelion Chocolate training.
• Develop a quick rapport with guests by detailing our chocolate-making process, answering questions, recommending products, and sampling chocolate.
• Help maintain store appearance following our stores' visual presentation standards through replenishment and recovery and general housekeeping procedures.
• Ensure that each guest receives the best possible experience.

Requirements

• Full-time or part-time availability from early November through early January
• Proven ability to excel within a team environment
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds and maneuver around the sales floor, including repetitive bending and prolonged standing.
• Able to work a flexible schedule to meet our needs, including evening and weekend shifts and major shopping days such as Black Friday and during the December holidays