Seasonal Brand & Customer Experience Associate - Flexible

Gap Inc; New York (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Gap Inc. in New York, NY seeks a Brand Associate to bring the Gap brand to life for customers, delivering exceptional service and educating on loyalty programs.

You will engage with shoppers, support omnichannel shopping, and work with leadership to create a best-in-class customer experience across sales floors and back-of-house operations. You will contribute to store goals, participate in flexible scheduling, and be committed to continuous learning and a positive work environment in a

Qualifications

• Excellent communication with customers and team.
• Customer-focused service to deliver exceptional shopping experiences.
• Strong sales skills and ability to suggestively up-sell.
• Teamwork and collaboration with leadership and colleagues.
• Problem solving mindset and openness to feedback.
• Adaptability to flexible schedules including holidays and weekends.
• Familiarity with retail technology and point-of-sale systems.
• Ability to maneuver the sales floor and lift up to 30 lbs.

Responsibilities

• Provide excellent customer service to drive sales and build brand loyalty.
• Educate customers about loyalty programs and omni-channel offerings.
• Engage customers to meet store goals through suggestive selling.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations.
• Maintain a neat, organized work area and handle returns professionally.

Skills

Communication

Customer service

Sales skills

Teamwork

Problem solving

Adaptability

Retail tech

Physical stamina

Job description

Gap Inc. in New York, NY seeks a Brand Associate to bring the Gap brand to life for customers, delivering exceptional service and educating on loyalty programs.

You will engage with shoppers, support omnichannel shopping, and work with leadership to create a best-in-class customer experience across sales floors and back-of-house operations. You will contribute to store goals, participate in flexible scheduling, and be committed to continuous learning and a positive work environment in a