Seasonal Brand Associate: Fashion & Customer Service

Gap Inc.; Duluth (GA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount 50%

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision/life

See more benefits

Job summary

Old Navy is hiring a Brand Associate to bring our brand to life for customers. You’ll deliver exceptional service, educate shoppers about loyalty programs, and support sales through in-store and online channels.

As part of a fast-paced team, you’ll engage customers, learn product knowledge, and contribute to a positive store environment. Flexible scheduling, including evenings and weekends, is expected.

Qualifications

• Must be at least 16 years old.
• Legally authorized to work in the United States.
• No current or future visa sponsorship required to work in the United States.
• Willing to learn and use technology tools (mobile devices, apps, registers).
• Flexible schedule based on business needs, including evenings, weekends, and holidays.
• Able to stand, walk, and lift up to 30 pounds.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions and potential issues/cust returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail passion

Problem solving

Team collaboration

Flexibility

Job description

Old Navy is hiring a Brand Associate to bring our brand to life for customers. You’ll deliver exceptional service, educate shoppers about loyalty programs, and support sales through in-store and online channels.

As part of a fast-paced team, you’ll engage customers, learn product knowledge, and contribute to a positive store environment. Flexible scheduling, including evenings and weekends, is expected.