Seasonal Brand Ambassador & Client Support

Jackson Hewitt - FRW; Universal City (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible Schedule

Training & development

Teladoc

401k with Company Match

Free continuing tax education

Referral bonus opportunities

Free tax preparation training

Job summary

Jackson Hewitt - FRW seeks a seasonal Client Support Associate to be the friendly, on-site face for clients visiting our offices. You will confirm appointments, engage with customers, and support recruitment and outreach at local shops and events.

This role emphasizes excellent communication, a welcoming attitude, and the ability to operate in a fast-paced retail environment. As part of our team, you will leverage local market knowledge and social media to expand reach, build a talent pipeline,

Qualifications

• Experience delivering high-quality customer service in fast-paced environments.
• Strong communication and interpersonal skills applicable to in-person interactions.
• Ability to troubleshoot basic computer tasks and assist clients efficiently.

Responsibilities

• Interact with clients visiting offices to provide exceptional service.
• Confirm appointments, follow up with past and potential clients, and distribute marketing materials.
• Engage with clients and maintain engagement during wait times to enhance the client journey.
• Assist with recruitment efforts and support brand awareness activities in local communities.

Skills

Customer service

Communication

Retail experience

Willingness to learn

Job description

Jackson Hewitt - FRW seeks a seasonal Client Support Associate to be the friendly, on-site face for clients visiting our offices. You will confirm appointments, engage with customers, and support recruitment and outreach at local shops and events.

This role emphasizes excellent communication, a welcoming attitude, and the ability to operate in a fast-paced retail environment. As part of our team, you will leverage local market knowledge and social media to expand reach, build a talent pipeline,