Seasonal Brand Ambassador

Detroit Zoological Society; Royal Oak (MI); On-site; USD 60,000 - 80,000; Part time

Job summary

Join the Detroit Zoological Society as a Seasonal Brand Ambassador, a part-time role perfect for those passionate about wildlife conservation and community engagement. You'll represent the Detroit Zoo at local events, inspiring guests while building connections and promoting the mission of the DZS.

Qualifications

• Previous experience in customer service or community outreach is a plus.
• Must be 18 years or older with a valid driver’s license.

Responsibilities

• Represent the Detroit Zoo at community events; engage the public about programs and initiatives.
• Distribute promotional items and educational materials; assist with event logistics.

Skills

Customer service

Public speaking

Community outreach

Communication

Reliability

Job description

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General Description

The Detroit Zoological Society (DZS) is seeking an enthusiastic, outgoing and reliable Brand Ambassador to represent the Detroit Zoo and Belle Isle Nature Center in the community. This seasonal part-time role is ideal for individuals who are passionate about wildlife conservation, education and community engagement. Brand Ambassadors are the face of the DZS at local events, festivals, school programs and other outreach opportunities, helping to increase visibility, promote Zoo and Nature Center initiatives and build positive connections with diverse audiences across metro Detroit.

General Description

The Detroit Zoological Society (DZS) is seeking an enthusiastic, outgoing and reliable Brand Ambassador to represent the Detroit Zoo and Belle Isle Nature Center in the community. This seasonal part-time role is ideal for individuals who are passionate about wildlife conservation, education and community engagement. Brand Ambassadors are the face of the DZS at local events, festivals, school programs and other outreach opportunities, helping to increase visibility, promote Zoo and Nature Center initiatives and build positive connections with diverse audiences across metro Detroit.

This position requires a flexible schedule, including availability on evenings and weekends. This is an exciting opportunity to inspire guests of all ages, build community goodwill, and help bring the mission of the DZS to life—creating meaningful connections between people, animals, and the natural world so all can thrive.

Principal Duties And Responsibilities

• Represent the Detroit Zoo and Belle Isle Nature Center in a friendly, professional and engaging manner at community events, festivals, school programs and other outreach opportunities.
• Actively engage with the public to share information about Zoo and Nature Center programs, conservation efforts, membership benefits and upcoming events.
• Help build relationships with community partners and local organizations.
• Answer general questions and direct more detailed inquiries to appropriate staff contacts.
• Distribute educational materials, promotional items and branded giveaways.
• Set up, staff and break down booths, displays, and interactive stations at public and private events.
• Support event logistics, including load-in/load-out, inventory tracking and supply management.
• Capture and share event insights, attendee feedback and stories to help inform future outreach strategies.
• Support social media and marketing efforts by capturing high-quality photos and quotes for use by the Communications team.
• Stay current on DZS initiatives and programming to ensure accurate representation.
• Provide support for on-site events at the Zoo, as needed, including welcoming guests, assisting with check-in, or managing info tables as needed.
  
  
  

Qualifications

Education and Experience

• Previous experience in customer service, sales, public speaking or community outreach is a plus.
  
  
  

Knowledge, Skills, And Abilities

• Reliable, punctual and able to work independently with minimal supervision.
• Outgoing, energetic and comfortable initiating conversations with members of the community.
• Strong verbal communication and interpersonal skills.
• Ability to lift and transport materials (up to 50 lbs.) and stand for extended periods of time.
• A passion for the DZS’s mission of creating meaningful connections between people, animals and the natural world so all can thrive.
• Must be 18 years or older and a valid driver’s license.
  
  
  

Working Conditions

The regular work schedule requires flexibility, which could include weekend and evening responsibilities. The work environment is generally comfortable, and much work is inside in an office environment. The position may require occasional travel to other locations and may require outdoor exposure to seasonal weather conditions. Normal activities may require working outside of standard business hours. This role will be exposed to computer monitors, as well as the output from heating and cooling systems and fluorescent lighting.

Physical Requirements

This position requires sitting, standing, walking, bending, stooping for extended periods, lifting and moving up to 40 pounds, and using standard office equipment and the computer.

The individual must be able to perform the job's essential functions satisfactorily with or without accommodations. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Just as we value and celebrate biodiversity, the DZS celebrates the diversity of our human community. We are committed to ensuring that our programs and facilities are fully accessible to create a welcoming and inclusive workplace for all.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Temporary

Job function

• Job function

  Sales and Business Development

• Industries

  Museums, Historical Sites, and Zoos

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