Seasonal Brand Ambassador

Brobston Group; Costa Mesa (CA); Presencial; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Diptyque Distribution LLC. seeks a Brand Ambassador in Costa Mesa to embody the Diptyque luxury experience. You will engage clients with personalised consultations, share the unique brand narrative, and drive sales through exceptional service and product knowledge.

You will complement brand standards through elegant presentation, assist with inventory and events, and build lasting relationships with customers in a high-end environment.

Formación

• Experience in luxury retail or premium beauty/home goods
• Excellent interpersonal and communication skills with diverse clients
• Passion for luxury products and brand aesthetics
• Ability to meet sales targets and work flexible hours, including weekends/evenings/holidays
• Strong grooming and presentation standards
• English fluency; other languages a plus

Responsabilidades

• Represent Diptyque with professionalism and enthusiasm, reflecting the brand image
• Engage customers with personalized consultations and immersive brand experiences
• Educate customers on Diptyque products, ingredients, history, and USPs
• Achieve individual and team sales targets through proactive interaction and upselling
• Maintain pristine visual merchandising per brand guidelines
• Assist with inventory receiving, stocking, and organizing
• Process sales transactions accurately using POS systems
• Gather customer feedback and market insights for management
• Participate in events, promotions, and training sessions
• Build and maintain strong customer relationships to foster brand loyalty
• Perform other tasks as assigned by managers

Conocimientos

Luxury retail experience

Customer service excellence

Strong communication skills

Upselling and cross-selling

Visual merchandising

POS & inventory awareness

Educación

High school diploma

College degree preferred

Herramientas

POS systems

Descripción del empleo

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.

Job Responsibilities

• Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
• Actively engage with customers, providing personalized consultations and an immersive brand experience.
• Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
• Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
• Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
• Assist with inventory management, including receiving, stocking, and organizing products.
• Process sales transactions accurately and efficiently using POS systems.
• Gather customer feedback and market insights, communicating them effectively to management.
• Participate in special events, promotions, and training sessions as required.
• Build and maintain strong customer relationships to foster brand loyalty.
• Any other tasks as assigned from time to time by any manager

Job Qualifications

• Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
• Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
• A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
• Strong sales acumen and a results-oriented mindset.
• Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
• Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
• Proficiency in English; additional language skills are a plus.
• High school diploma or equivalent; a college degree is preferred.
• Ability to stand for extended periods and lift up to 20 pounds.

Diptyque is committed to diversity in all its forms and considers each application carefully.

Diptyque is committed to diversity in all its forms and considers each application carefully.