Seasonal Board Game Specialist: Master Customer Experience

Trakstar

Buffalo (NY)

On-site

USD 19,000 - 25,000

Full time

3 days ago
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Benefits offered by this job

Competitive Pay
Store Discount
Love what you do

Job summary

Mind Games in Buffalo, NY is seeking a Seasonal Sales Associate at Walden Galleria Mall. You will greet customers, process payments at the POS, restock, and help maintain a visually compelling store to meet sales goals.

The role requires a high school diploma and 1+ year in sales or retail, with strong customer service and teamwork skills. It is a seasonal position offering a $16.00 per hour pay rate and store discounts.

Qualifications

  • High school diploma or equivalent required.
  • 1+ year of experience in sales, customer service, or retail is required for this role.
  • Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
  • Ability to multitask, respond to competing deadlines, and manage priorities effectively.
  • Strong teamwork and communication skills.
  • Passion/knowledge of pop culture and board games (preferred).
  • Ability to stand or walk for long periods and lift up to 20 pounds.

Responsibilities

  • Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
  • Operate a POS system, accurately process payments, and issue receipts.
  • Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
  • Act as an expert in the store's product lines, with attention to detail and the ability to answer customer questions.
  • Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
  • Consistently meet or exceed daily, weekly, and monthly sales goals to support store performance.
  • Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
  • Follow applicable store opening and closing procedures as assigned, including product checks, cash-handling procedures, and security requirements.
  • Act as a role model for customer service and maintain a positive attitude while working with other Sales Associates.

Job description

Mind Games in Buffalo, NY is seeking a Seasonal Sales Associate at Walden Galleria Mall. You will greet customers, process payments at the POS, restock, and help maintain a visually compelling store to meet sales goals.

The role requires a high school diploma and 1+ year in sales or retail, with strong customer service and teamwork skills. It is a seasonal position offering a $16.00 per hour pay rate and store discounts.

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