Seasonal Board Game Specialist: Master Customer Experience

Trakstar; Buffalo (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Store Discount

Love what you do

Job summary

Mind Games in Buffalo, NY is seeking a Seasonal Sales Associate at Walden Galleria Mall. You will greet customers, process payments at the POS, restock, and help maintain a visually compelling store to meet sales goals.

The role requires a high school diploma and 1+ year in sales or retail, with strong customer service and teamwork skills. It is a seasonal position offering a $16.00 per hour pay rate and store discounts.

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in sales, customer service, or retail is required for this role.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong teamwork and communication skills.
• Passion/knowledge of pop culture and board games (preferred).
• Ability to stand or walk for long periods and lift up to 20 pounds.

Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• Act as an expert in the store's product lines, with attention to detail and the ability to answer customer questions.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to support store performance.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Follow applicable store opening and closing procedures as assigned, including product checks, cash-handling procedures, and security requirements.
• Act as a role model for customer service and maintain a positive attitude while working with other Sales Associates.

Job description

Mind Games in Buffalo, NY is seeking a Seasonal Sales Associate at Walden Galleria Mall. You will greet customers, process payments at the POS, restock, and help maintain a visually compelling store to meet sales goals.

The role requires a high school diploma and 1+ year in sales or retail, with strong customer service and teamwork skills. It is a seasonal position offering a $16.00 per hour pay rate and store discounts.