Seasonal Beauty & Brand Experience Lead

Lush Fresh Handmade Cosmetics North America; Boca Raton (FL); On-site; USD 21,000 - 22,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors to deliver expert product knowledge, personalized consultations and in-store demonstrations. You will drive sales, connect with customers, and educate shoppers on our brand values while fostering a fun, inclusive team environment in a fast-paced store setting.

This contract role emphasizes DEIB, teamwork, and excellence in customer service, with flexible hours including evenings, weekends, and holidays.

Qualifications

• Flexibility to adapt to changing situations and priorities in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.

Responsibilities

• Driving Sales: Utilise StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
• Customer Experience: Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features. Seek opportunities to make customers’ day and leave the world Lusher than we found it.
• Building the Brand: Educate customers on our brand values including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Expertly articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread the word about what makes Lush unique, and inspire others to join us in making a positive impact on the world!
• Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.

Skills

Customer service

Skincare

Flexibility

Sales

Bilingual ability

Job description

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors to deliver expert product knowledge, personalized consultations and in-store demonstrations. You will drive sales, connect with customers, and educate shoppers on our brand values while fostering a fun, inclusive team environment in a fast-paced store setting.

This contract role emphasizes DEIB, teamwork, and excellence in customer service, with flexible hours including evenings, weekends, and holidays.