Seasonal Brand Experience Ambassador

Lush Fresh Handmade Cosmetics North America; Natick (MA); Presencial; USD 19 000 - 25 000; Tempo parcial

Resumo da oferta

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors to provide expert product knowledge, exceptional customer consultations and demonstrations. You will drive sales, deliver world-class experiences, and educate shoppers on our values and ethical stance in a fast-paced store environment.

As a Seasonal Ambassador, you’ll contribute to team development, support DEIB initiatives, and uphold store standards from inventory to visuals.

Qualificações

• Flexibility to adapt to changing priorities in a fast-paced store environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends and holidays.
• Experience with consultation-based customer service models.
• Strong problem-solving skills for day-to-day operations.
• Experience working in a team environment.
• Experience working in skincare or cosmetics.
• Experience in cross-cultural collaboration and DEIB or social justice training.

Responsabilidades

• Drive sales using StoreForce dashboard results and feedback to exceed goals.
• Deliver a world-class customer experience to every customer and identify needs by listening and asking open-ended questions.
• Educate customers on Lush values and ethics, and engage the community in store initiatives.
• Continuously expand product knowledge to confidently recommend products.
• Develop sales techniques and product knowledge to support team growth and performance.
• Promote DEIB and foster a sense of belonging within the team.
• Be punctual and reliable; participate in teamwork and follow company policies.
• Maintain a clean, organized and visually appealing store to enhance the customer experience.
• Utilize merchandising guidelines to adjust product displays in real time.
• Follow policies for opening/closing, product integrity, and health and safety.

Conhecimentos

Flexibility

Skincare knowledge

Consultation-based service

Teamwork

Cross-cultural collaboration

DEIB awareness

Descrição da oferta de emprego

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors to provide expert product knowledge, exceptional customer consultations and demonstrations. You will drive sales, deliver world-class experiences, and educate shoppers on our values and ethical stance in a fast-paced store environment.

As a Seasonal Ambassador, you’ll contribute to team development, support DEIB initiatives, and uphold store standards from inventory to visuals.