Seasonal Associate-Woodland Mall

Victoria's Secret & Co.; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

40% Associate Discount

Mental Health (EAP) benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret & Co. in Grand Rapids, MI seeks a Seasonal Selling Associate to drive sales and deliver exceptional customer service during peak seasons.

You will engage customers with product knowledge, assist on the sales floor, and participate in cash wrap, stock replenishment, and floorset activities. This temporary role supports store needs with flexible scheduling and a focus on the brand’s bra category, promotions, and visual standards, while promoting a safe and engaging shopping

Qualifications

• Strong customer service experience required.
• Able to lift up to 40 pounds and stand long periods.
• Knowledge of bra fitting and sizing is a plus.

Responsibilities

• Sell to customers and drive store sales on the sales floor.
• Process transactions accurately at the cash wrap.
• Prepare merchandise for floor and manage back room stock.
• Perform floorset activities and maintain brand standards.

Skills

Customer service

Sales

Upselling

Cash handling

Merchandising

Communication

Tools

POS system

Job description

Description

Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. The Seasonal Sales Associate is a temporary role meant to support the needs of the store during peak seasons.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities:

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and ”go-backs”

When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock

When assigned to floorset activity:

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate roles at Victoria’s Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks