Seasonal Associate-Westland

Victoria's Secret; Westland (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

40% Associate Discount

Mental Health (EAP) benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria's Secret is seeking a Seasonal Selling Associate to drive sales and deliver exceptional customer service while showcasing product knowledge. This temporary position supports peak seasons and integrates with our store team to ensure a premier customer experience.

The role emphasizes personal selling, effective customer interaction, and adherence to brand standards, with responsibilities spanning floor, cash wrap, replenishment, and floorset activities.

Qualifications

• Excellent customer service and communication skills.
• Ability to lift up to 40 pounds and stand for long periods.
• Flexibility to work a flexible schedule during peak seasons.

Responsibilities

• Drives store sales and provides exceptional customer service on the sales floor.
• Proactively engages with customers and reads cues to respond effectively.
• Helps customers with bra fit by asking effective questions.
• Delivers a friendly and efficient cash wrap experience at checkout.
• Replenishes merchandise and maintains back room standards.
• Executes floorset activities and adheres to brand standards.
• Supports housekeeping, loss prevention and overall store maintenance.

Skills

Customer service

Sales

Communication

Product knowledge

Job description

Description

Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. The Seasonal Sales Associate is a temporary role meant to support the needs of the store during peak seasons.

What We Offer

• 40% Associate Discount
• Free Mental Health (EAP) benefits for you and those who live with you
• Free Product
• Flexible Schedule
• Competitive Pay

Key Responsibilities:

When assigned to the sales floor:

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and "go-backs"

When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards to ensure product is placed on the sales floor
• Assists with other projects as needed including markdowns, re-tickets, and mark out of stock

When assigned to floorset activity:

• Executes floorset proficiently
• Understands and adheres to brand standards
• Assists with maintenance of back room and under stock

All associate roles at Victoria's Secret are responsible for:

• Driving top line store sales results and growing the business
• Maintaining focus on bras as the premier product differentiator
• Preparing for each shift by knowing sales, promotions, and procedures
• Recovering and replenishing merchandise
• Understanding and adhering to visual merchandising standards
• Assisting in housekeeping and reporting maintenance issues
• Building awareness and skills in loss prevention
• Supporting store strategy to reduce shrink
• Providing a safe working environment
• Demonstrating Company values
• Building loyalty through the Rewards Program
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

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