Seasonal Associate

Carters Inc.; New York (NY); On-site; USD 42,981,120 - 48,711,936; Part time

Benefits offered by this job

30% employee discount

Mental health benefits

Tuition assistance program

Career development opportunities

Job summary

Carter's Inc. in New York seeks a Seasonal Associate to greet customers, promote baby essentials, and support a bright, inclusive shopping experience. You will help families prepare for school days and navigate our brands with care and enthusiasm.

Join a welcoming team that values growth, training, and development programs, while enjoying benefits, discounts, and a positive work environment in a busy retail setting.

Qualifications

• Greet customers and assist with product styles, features and benefits.
• Resolve customer issues promptly in a busy retail environment.
• Assist with omnichannel shopping to ensure a positive experience.

Responsibilities

• Welcome customers with a warm greeting and assist with our product styles, features, and benefits.
• Confidently resolve issues for customers and balance multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the loyalty program, including credit.
• Minimize store loss by delivering excellent service and keeping store clean.

Skills

Customer service

Communication

Multitasking

Stamina

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Seasonal Associate

As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What We Love About Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most‑purchased children’s clothing brand. We’ve become an industry leader by providing quality – from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close‑knit culture since our founding, and we invest in our teams with training and development programs so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

Benefits

• Schedules that fit your life – hours of operation allow you to balance work and personal activities.
• Benefits and perks that make life better, including mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language.
• Professional and personal development programs to help shape your career and grow in your current role and beyond.

*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We’d Love in a Candidate

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Additional Information

Applications will be accepted until at least 3 days after the posting date. Carter’s does not use AI to make any decision in our hiring process.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). This job description is not all‑inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Compensation for this position ranges from $15.00 – $17.00 per hour based on experience and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.