Seasonal Associate

The TJX Companies, Inc.; Burlington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

HomeGoods, part of The TJX Companies, Inc., seeks a customer-focused team member to deliver a highly satisfying shopping experience in our Burlington store.

You’ll engage with customers, process purchases, support store operations, and uphold merchandising standards while participating in loss prevention and safety programs.

Ideal candidates show excellent service, flexible availability, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Able to multi-task in a fast-paced environment

Responsibilities

• Model established customer experience practices with customers
• Promote credit and loyalty programs
• Ring purchases/returns and handle cash accuracy
• Maintain merchandising standards and store cleanliness
• Support loss prevention and safety programs
• Assist in store recovery and various duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Job description

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking