Front End Associate

The TJX Companies, Inc.; Plymouth (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

The TJX Companies, Inc. HomeGoods in Plymouth, MA is hiring to deliver a highly satisfying customer experience and uphold our store standards. You will engage customers, ring transactions, promote loyalty programs, and help maintain a clean, organized sales floor.

This role may involve cross-training across store areas to support business needs. Join a Fortune 100 company and enjoy opportunities to learn and grow within a retail environment that values diversity, collaboration, and development.

Qualifications

• Customer experience oriented and able to engage with customers
• Positive store culture ambassador with honesty and respect
• Accurate cash handling and POS experience recommended
• Promotes credit and loyalty programs to customers
• Upholds merchandising standards and procedures
• Able to prepare and stock merchandise for sales floor
• Supports store recovery and loss-prevention practices

Responsibilities

• Model and deliver outstanding customer experience with all customers
• Maintain clean, organized store environment and follow standards
• Ring up purchases and returns accurately and count change
• Promote TJX credit and loyalty programs
• Uphold merchandising philosophy and procedures
• Process and prepare merchandise for sales floor per procedures
• Assist with store recovery and daily operations as needed

Job description

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day