Search - Workchat - Software Engineer II

Referral Board; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A technology company is seeking a Software Engineer to build and refine AI chat features. The ideal candidate will have 3+ years of experience in TypeScript and React, with a focus on creating high-quality UI and backend systems. This position allows for flexible working locations and promotes diversity. Competitive pay and benefits are offered.

Benefits

Competitive pay

Health coverage

Flexible locations and schedules

Generous vacation days

Financial match for donations

Volunteer project hours

Parental leave

Qualifications

• 3+ years building production TypeScript services or full-stack apps.
• Clear, concise written communication for architecture thoughts.
• Understanding of distributed systems fundamentals.

Responsibilities

• Build and refine backend endpoints (Node/TypeScript).
• Help design and polish front-end features using React.
• Collaborate with data scientists on prompt experiments.

Skills

TypeScript services

React

Node

Elasticsearch

UI quality

integration tests

Tools

Kibana

OpenAI tools

Job description

Overview

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Elastic is building the next generation conversational interface that lets users chat with their own data. We need a software engineer who is as comfortable polishing React components as writing the Node routes and Elasticsearch queries that feed them. You will deliver core AI chat features, including transcript virtualization, prompt composers, and citation inspectors, while also implementing the API endpoints that stream answers, persist sessions, and surface evaluation metrics. You will pair with designers on accessible, keyboard-friendly patterns, instrument the stack for usage analytics, and collaborate with data scientists on prompt experiments and offline evaluation loops.

What You Will Be Doing

• Build and refine backend endpoints (Node/TypeScript) that power chat, citations, and evaluation loops.
• Help design, build, and polish front-end features in Kibana using React, TypeScript, and the Elastic UI (EUI) design system: chat transcript panes, prompt composers, citation views, and telemetry opt-ins.
• Pair with designers to break product ideas into incremental, testable UI stories and demo them in sprint reviews.
• Instrument the UI for observability - usage analytics, error tracking, Web Vitals - and use the data to iterate.
• Collaborate with data scientists and other specialists as we experiment with prompt strategies, streaming tokens, and evaluation overlays in the chat experience.
• You will collaborate with the team on features, helping break them down into technical work. You’ll act as an important and communicative part of an engaged and spirited team.

What You Bring

• We appreciate articulate and “low ego” people who want to grow as part of a team.
• You understand distributed systems fundamentals, shard routing, and eventual consistency, and can explain them clearly.
• 3+ years building production TypeScript services or full-stack apps.
• You care about UI quality, accessibility and performance but also enjoy writing integration tests for a REST route or tuning an Elasticsearch query.
• Excitement about LLMs and agentic UX; bonus points for hacking with LangChain/LangGraph, OpenAI function calls, or similar libraries.
• Clear, concise written communication - you can turn architecture thoughts into ADRs, PR descriptions, and Slack guidance.
• Nice-to-have: exposure to Kibana, Elasticsearch, or other large single-page apps.

If this sounds interesting, we would love to hear from you! Please include whatever info you believe is relevant: resume, GitHub profile, code samples, blog posts and writing samples, links to personal projects, etc.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, marital status, or any other basis protected by law.

We strive to have parity of benefits across regions and while regulations differ, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Flexible locations and schedules for many roles
• Generous vacation days each year
• Up to $2000 (or local currency equivalent) match for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• At least 16 weeks of parental leave

Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. We welcome individuals with disabilities and strive to create an accessible experience. To request an accommodation during the application process, please email [e-mail]. We will reply within 24 business hours of submission.

Elasticsearch develops and distributes encryption software subject to export controls. If you are located in or a national of certain restricted regions, an export license may be required as a condition of employment. See our Privacy Statement for details.

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