Seamstress - Bal Harbour Shops

Brobston Group LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Valentino is seeking a Seamstress to perform high-quality alterations and repairs in line with Valentino craftsmanship standards. You will support in-store appointments, fittings, after-sales requests, and garment refurbishment, requiring discretion, time management, and flexibility.

Occasional travel and on-call fittings may be required, with a focus on accuracy and customer service in a luxury retail environment.

Qualifications

• High degree of craftsmanship and technical sewing expertise.
• Ability to read and follow instructions and measure accurately.
• Strong time-management and client service skills.

Responsibilities

• Serve as primary point of contact for alterations and repairs for store teams.
• Complete alterations in-store and offsite as needed (hand-sewing, pressing, finishing).
• Fit, measure, pin, and mark garments according to client specs and brand guidelines.
• Repair merchandise and manage post-sale alteration requests; maintain logs.
• Delegate and track work for the team to ensure timely completion.

Skills

Craftsmanship

Sewing techniques

Communication with clients

Time management

Flexibility

Tools

Sewing machines

Sergers

Hand sewing

Job description

Summary

The Seamstress is responsible for performing high-quality alterations and repairs in alignment with Valentino craftsmanship standards. This role supports in-store appointments, client fittings, after-sales requests, and garment refurbishment, requiring discretion, flexibility, and strong time-management. Occasional travel and on-call fittings may be required.

Responsibilities

• Serve as primary point of contact for alterations and repairs for store teams in the market.
• Complete high-quality alterations in-store and offsite as needed, including hand-sewing, pressing, steaming, and finishing.
• Fit, measure, pin, and mark garments according to client specifications and brand guidelines; provide on-the-spot alterations during appointments and events.
• Repair defective merchandise and manage after-sales and client repair requests, maintaining accurate alteration logs.
• Delegate and track work for the seamstress team to ensure timely completion and maintain a clean, organized, fully stocked work area.
• Act as liaison between corporate and store teams regarding alterations while preserving garment integrity and source necessary materials.

Requirements

• High degree of craftsmanship and technical sewing expertise with experience using sewing machines, sergers, and hand-sewing techniques.
• Ability to read and follow instructions, perform basic math for measurements, and communicate clearly with clients and store teams.
• Strong problem-solving skills, attention to detail, and ability to meet deadlines while working under pressure.
• Dependability, collaboration skills, and commitment to delivering high-quality customer service in line with brand standards.
• Availability to work a flexible schedule including mornings, evenings, weekends, and major holidays, and ability to travel occasionally for fittings if required.