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An established industry player is seeking a dedicated Patient Access Representative to enhance patient experiences through strong communication and customer service skills. This role involves registering patients, verifying insurance coverage, and ensuring compliance with regulatory requirements. The ideal candidate will thrive in a dynamic environment, contributing to the overall efficiency of patient access services. Join a compassionate team committed to improving health care delivery while enjoying the benefits of working in a supportive and innovative workplace.
Job Details
Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity, and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
Education:
AND
Experience:
Work Shift
Night shift (United States of America)
Worker Sub Type
Regular
Primary Location Address
18 East Laurel Road, Stratford, New Jersey, United States of America
Jefferson, located in the greater Philadelphia region, Lehigh Valley, Northeastern Pennsylvania, and southern New Jersey, is reimagining health care and higher education to create unparalleled value. With over 65,000 staff, Jefferson provides high-quality, compassionate clinical care, makes communities healthier, and prepares future professionals. Jefferson comprises 10 colleges and three schools with 200+ programs serving over 8,300 students. Jefferson Health, ranked among the top 15 non-profit health care systems nationally, operates 32 hospitals and over 700 outpatient locations. Jefferson Health Plans offers broad health coverage options in Pennsylvania and New Jersey for over 35 years. Jefferson is committed to equal opportunity employment and education, regardless of age, race, color, religion, gender, or other protected status.