Seafood Service/Meat Manager

Hy-Vee Inc; Maplewood (MN); On-site; USD 25,000 - 31,000; Full time

Job summary

Hy-Vee in Maplewood, MN is hiring a Seafood Service/Meat Manager to lead the Meat department. You will train staff, schedule shifts, ensure product freshness, and uphold company standards across pricing, merchandising, and customer service.

This non-exempt role requires strong leadership, knowledge of food safety, and a commitment to excellent service. You will work with store leadership to meet department goals and create a welcoming shopping experience.

Qualifications

• Trains employees and writes weekly work schedules.
• Maintains fresh, quality products and displays merchandise.
• Manages department to company guidelines and expectations.
• Ensures customer-focused service and cleanliness.

Responsibilities

• Maintains a positive attitude and promotes friendly customer service.
• Leads department with teamwork and flexibility.
• Sets standards for service, cleanliness, and profitability.
• Trains and supervises department staff.
• Plans weekly schedules and daily work plan.
• Ensures proper temperatures and storage to guarantee freshness.

Skills

Team leadership

Customer service

Food safety

Merchandising

Education

High School or equivalent

Job description

Additional Considerations (if any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title

Seafood Service/Meat Manager

Department

Meat

FLSA

Non-Exempt

General Function

Presents the freshest and best quality product at a competitive retail price to customers, trains employees, writes work schedules, displays merchandise, and manages the department to company guidelines and expectations.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• District Store Director
• Store Manager
• Assistant Manager of Perishables
• Store Operations
• Health Wellness Home
• Meat Department Manager
• Assistant Meat Department Manager

Positions that Report to you

• Assistant Seafood/Service Meat Department Manager
• Clerks

Primary Duties and Responsibilities

• Maintains a positive attitude
• Creates an atmosphere of friendliness and fun through flexibility and teamwork
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers
• Providing prompt, courteous, and efficient service to customers and sets a good example
• Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Assists customers by escorting them to the products they’re looking for
• Securing products that are out of reach
• Loading or unloading heavy items
• Making note of and passing along customer suggestions or requests
• Performing other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
• Trains, supervises, disciplines, and evaluates all department employees
• Determines weekly work schedule and establishes a daily work plan for the department
• Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment
• Communicates with employees regarding sales and ideas
• Handles and satisfies customer issues
• Figures retail pricing and ensures correct pricing
• Analyzes weekly and monthly sales and trends, prepares ad projections, and write ads
• Plans displays, promotions, and determines pre-orders
• Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product
• Understands and troubleshoots equipment and ensures maintenance is performed
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Secondary Duties and Responsibilities

• Conducts inventory of the department
• Ensures pricing is competitive in the market area
• Attends meetings and seminars
• Fills displays, checks in delivered merchandise, and works in the sales area
• Performs departmental duties as needed
• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Knowledge, Skills, Abilities and Worker Characteristics

• Must have the ability to solve practical problems
• Variety of variables with limited standardization
• Interpret instructions
• Ability to do arithmetic calculations involving fractions, decimals, and percentages
• Possess the ability to compose original correspondence
• Follow technical manuals and have increased contact with people

Education and Experience

High School or equivalent experience, food safety training. Over three years up to five years of similar or related work experience.

Supervisory Responsibilities (Direct Reports)

• Instructs, assigns, reviews and plans work of others
• Maintains standards, coordinates activities, and allocates personnel
• Has the authority to recommend employee transfer, discharge, and salary increases

Physical Requirements

• Must be physically able to exert up to 100 pounds of force (energy exerted) occasionally
• Exert up to 50 pounds of force frequently
• Exert up to 10 pounds of force constantly to move objects
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Working Conditions

• This position is exposed daily to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and electrical shock
• This is a fast paced work environment

Equipment Used to Perform Job

• Knives
• Slicers
• Steamers
• Pallet jack
• Scales
• Computer
• Phone
• Tumbler
• Wrapping machine
• Tenderizers
• Computer
• C.A.R.S. reordering system

Confidentiality

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Financial Responsibility

Responsible company assets including equipment and merchandise.

Contacts

• Daily contact with customers, suppliers/vendors, and the general public
• Contact with Federal/State Governmental or Regulatory Agencies twice a year

Compensation

The anticipated hourly starting wage for this position is $18.00 to $22.50 depending on experience.

Additional Information

Employment is contingent upon the successful completion of a pre employment drug screen.