Seafood & Service Clerk

Balls Food Stores; Kansas City (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hen House in Kansas City is seeking a dependable Seafood Clerk to help maintain fresh displays and provide knowledgeable, friendly service that helps guests feel confident in their selections.

You will stock, label, assist with seafood selection, and ensure food safety while delivering excellent guest experiences within a team-driven store.

Qualifications

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in grocery, retail, food service, or seafood departments
• Preferred: Knowledge of food safety and sanitation standards
• Preferred: Knife handling and seafood preparation experience
• Preferred: Ability to provide recommendations on seafood selection, preparation, and cooking methods

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Package and label seafood products accurately in compliance with weight, pricing, and regulatory guidelines
• Assist guests with seafood selection, preparation questions, and cooking recommendations
• Stock, rotate, and face products using FIFO methods to maintain freshness, minimize waste, and ensure an appealing presentation
• Monitor product dates, storage conditions, and temperature logs to maintain quality and reduce shrink
• Maintain clean, organized, and fully stocked seafood cases and displays
• Ensure proper handling, storage, and temperature control of all seafood products
• Follow all food safety, sanitation, and personal hygiene standards
• Operate equipment such as scales, wrappers, scanners, and seafood department tools safely and accurately
• Develop and maintain knowledge of seafood products, pricing, promotions, and preparation methods to better assist guests and drive sales
• Monitor inventory levels and communicate low, excess, or damaged items to department leadership to support product availability
• Maintain a clean, safe, and organized work environment in both sales floor and backroom areas
• Communicate clearly and respectfully with teammates, leadership, and vendors to support efficient operations
• Collaborate across departments to support overall store performance and guest satisfaction
• Adhere to all company policies and procedures, including attendance, conduct, and dress code standards
• Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments
• Other job duties as assigned

Skills

Customer service

Seafood knowledge

Food safety

Teamwork

Education

High school diploma / GED

Job description

We are looking for a dependable, guest-focused Seafood Clerk to join our team at Hen House. In this role, you'll help maintain fresh, high-quality seafood displays while delivering knowledgeable, friendly service that helps guests feel confident in their selections and enhances their shopping experience.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys working with fresh products, takes pride in cleanliness and presentation, and enjoys helping guests with meal ideas, preparation tips, and product recommendations.

Key Responsibilities & Job Duties

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Package and label seafood products accurately in compliance with weight, pricing, and regulatory guidelines
• Assist guests with seafood selection, preparation questions, and cooking recommendations
• Stock, rotate, and face products using FIFO methods to maintain freshness, minimize waste, and ensure an appealing presentation
• Monitor product dates, storage conditions, and temperature logs to maintain quality and reduce shrink
• Maintain clean, organized, and fully stocked seafood cases and displays
• Ensure proper handling, storage, and temperature control of all seafood products
• Follow all food safety, sanitation, and personal hygiene standards
• Operate equipment such as scales, wrappers, scanners, and seafood department tools safely and accurately
• Develop and maintain knowledge of seafood products, pricing, promotions, and preparation methods to better assist guests and drive sales
• Monitor inventory levels and communicate low, excess, or damaged items to department leadership to support product availability
• Maintain a clean, safe, and organized work environment in both sales floor and backroom areas
• Communicate clearly and respectfully with teammates, leadership, and vendors to support efficient operations
• Collaborate across departments to support overall store performance and guest satisfaction
• Adhere to all company policies and procedures, including attendance, conduct, and dress code standards
• Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments
• Other job duties as assigned

Minimum Qualifications

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in grocery, retail, food service, or seafood departments
• Preferred: Knowledge of food safety and sanitation standards
• Preferred: Knife handling and seafood preparation experience
• Preferred: Ability to provide recommendations on seafood selection, preparation, and cooking methods