SEAFOOD/LEAD CLERK

Kroger; Royal Oak (MI); On-site; USD 28,000 - 42,000; Part time

Job summary

Join a leading grocery retailer that values teamwork and exceptional customer service. As a member of the Meat/Seafood department, you will create outstanding experiences for customers while ensuring a safe and clean environment. This role involves training associates, managing inventory, and implementing sales promotions to meet department goals. With a commitment to diversity and inclusion, this company provides comprehensive benefits and supports your career growth through extensive training programs. If you're passionate about food and customer service, this is the perfect opportunity to thrive and make a difference in the community.

Benefits

Comprehensive Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Tuition Reimbursement

Employee Discounts

Flexible Scheduling

Employee Assistance Program

Financial Coaching

Qualifications

• Knowledge of basic math for handling transactions.
• Management experience preferred for overseeing department operations.

Responsibilities

• Direct and supervise all functions in the Meat/Seafood department.
• Train and develop associates to meet performance goals.
• Ensure compliance with food safety regulations.

Skills

Basic Math Skills

Stress Management

Customer Service

Team Collaboration

Conflict Management

Education

Food Handler's Permit

Management Experience

Retail Experience

Tools

Cutting Equipment

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws, and company guidelines.
• Cut seafood to customers’ requests using proper cutting equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of meat/seafood specials.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal, and special ads.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Familiarity and compliance with all country of origin labeling and regulations.
• Plan, organize, and supervise the inventory process.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit once employed
• Management experience preferred
• Knowledge of cutting, traying, wrapping, and labeling
• Seafood experience
• Retail experience

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
• Locations 2200 E 12 Mile Rd, Royal Oak, MI, 48067, US (On-site)