Seafood Department Leader — Elevate Customer Experience

Weis Markets; Easton (Northampton County); On-site; USD 45,000 - 60,000; Full time

Job summary

Weis Markets in Easton, PA is seeking a dedicated Seafood Department leadership role to supervise associates, manage inventory, and ensure high-quality customer service. The position emphasizes training, scheduling, merchandising, and cost control to maximize department performance.

The role requires a high school diploma or GED and at least two years of retail/restaurant/supermarket management experience; a related associate or bachelor’s degree is desirable.

Qualifications

• High school diploma or GED required; associate or bachelor's degree in business or food service-related field desirable.
• Minimum 2 years management experience in a retail/restaurant/supermarket environment.

Responsibilities

• Promotes excellent customer relations by instilling positive customer focused behavior with associates and resolving customer concerns promptly in a polite and professional manner.
• Takes customer orders over the phone or in person and creates the finished product in a timely fashion.
• Manages inventory levels and reviews orders to ensure product quantities meet customer demand; maintains backroom organization and proper rotation.
• Schedules Seafood associates, oversees training, performance reviews, and new hire interviews; utilizes LMS for associates.
• Develops localized merchandising plans and displays to drive sales; coordinates cross-merchandising with other departments.
• Prepares and maintains inventory records; inspects seafood products for quality; follows procedures for receiving and stocking.
• Controls department expenses, labor costs, and shrink; ensures compliance with recipes and freshness standards.
• Verifies department deliveries and invoices for accurate billing; manages unloading and restocking as needed.

Education

High school diploma or GED

Associate or bachelor's degree in business related or food service-related field desirable

Job description

Weis Markets in Easton, PA is seeking a dedicated Seafood Department leadership role to supervise associates, manage inventory, and ensure high-quality customer service. The position emphasizes training, scheduling, merchandising, and cost control to maximize department performance.

The role requires a high school diploma or GED and at least two years of retail/restaurant/supermarket management experience; a related associate or bachelor’s degree is desirable.