SE - TRiO Student Support Services - Peer Mentor/Front Desk

Daytona State College; Daytona Beach, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Daytona State College seeks a student employee to support TRiO programs on campus. You will work with coordinators to help participants understand program expectations and promote academic achievement.

Responsibilities include recruiting for events, managing the TRiO front desk, monitoring tutoring attendance, and assisting with event setup. Must be enrolled in at least 6 credits and meet SAP or a 2.0 GPA.

Qualifications

• Must be enrolled in at least 6 credits.
• Must currently be meeting Satisfactory Academic Progress (SAP), or a minimum cumulative 2.0 GPA.
• Transient and Dual Enrollment students are ineligible for student employment.
• Applicants must submit resume and current course schedule to complete the application.

Responsibilities

• Work with Coordinators to help participants understand program expectations
• Promote academic achievement and inform participants of collegewide resources
• Connect with participant mentees face-to-face at departmental events and monthly meetings
• Assist with recruitment efforts and distribute personalized invites to all SSS sponsored events
• Manage TRiO front desk and route students, staff, and community inquiries to TRiO or collegewide staff, and assist with scheduling appointments
• Monitor daily tutoring activities and maintain attendance records
• Assist with set-up and breakdown of TRiO events, including monthly meetings
• Demonstrate awareness of and adherence to college policies and guidelines
• Perform other duties relevant to the job as needed and assigned
• Strong customer service skills and excellent telephone etiquette
• Strong computer skills such as email, Word, Excel, etc. and self-motivation
• Must demonstrate maturity, dependability, and excellent communication skills

Skills

Customer service

Telephone etiquette

Microsoft Word

Microsoft Excel

Email proficiency

Tools

Microsoft Word

Microsoft Excel

Email client

Job description

• Must be enrolled in at least 6 credits.
• Must currently be meeting Satisfactory Academic Progress (SAP), or a minimum cumulative 2.0 GPA.
• Transient and Dual Enrollment students are in eligible for student employment.
• Please Note: Applicants required to submit their resume and current course schedule in order for their application to be considered complete

Funding:

• Federal Work Study (FWS)

Hours per week:

• Up to 20 hours.

Days Needed:

• Monday through Friday. (Flexible)

Times Needed:

• Availability between 8:00 a.m. - 5:00 p.m. (Flexible)

Contact Information:

• Email: [e-mail]
• Phone: [phone]

• Work with Coordinators to help participants understand program expectations
• Promote academic achievement and inform participants of collegewide resources
• Responsible for connecting with participant mentees face-to-face at departmental events and monthly meetings
• Assist with recruitment efforts and distribute personalized invites to all SSS sponsored events
• Manage TRiO front desk and route students, staff, and community inquiries to appropriate TRiO or collegewide staff, as well as assisting with scheduling of appointments
• Monitor daily tutoring activities and maintain record of attendance, cancellations, and no shows
• Assist with set-up and break-down of TRiO events, including monthly meetings
• Demonstrate awareness of and adherence to college policies and guidelines
• Perform other duties relevant to the job as needed and assigned

• Strong customer service skills and excellent telephone etiquette
• Strong computer skills such as email, Word, Excel, etc. and able to self-motivate
• Must demonstrate maturity, dependability, and possess excellent communication skills