SDE II: AI Assistant for Marketing Cloud

Amazon Inc.; Boulder (CO); On-site; USD 144,000 - 194,000; Full time

Job summary

Amazon.com Services LLC is building an AI-powered conversational agent for the Amazon Marketing Cloud. This Software Development Engineer II role focuses on backend services, LLM orchestration, and scalable data infrastructure to transform how advertisers extract insights from petabyte-scale data.

You will own end-to-end delivery, collaborate across science, product, and engineering, and contribute to design discussions that shape the product’s evolution in a fast-paced, high-visibility

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• 1+ years of software development engineer or related occupational experience.
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience.
• 1+ years of Object Oriented Design experience.
• Experience programming with at least one software programming language.

Responsibilities

• Design, develop, and maintain backend services powering the AMC conversational assistant.
• Own end-to-end delivery of features—from system design through production deployment and operational excellence.
• Build scalable data pipelines and infrastructure that ingest and process petabyte-scale advertising data from multiple sources.
• Shape the future of how advertisers generate insights, build audiences, and optimize campaigns through AI.
• Own end-to-end delivery of features from design through production deployment.
• Write clean, well-tested code and participate in code reviews to maintain high engineering standards.
• Improve system reliability, latency, and scalability as the product scales to more advertisers.
• Debug and resolve production issues, participating in on-call rotations as needed.
• Document systems, processes, and runbooks to support operational excellence.
• Collaborate with senior engineers to contribute to design discussions and architectural decisions.

Skills

Distributed systems

Object Oriented Design

Programming languages

Education

Bachelor's degree in computer science or equivalent

Job description

Amazon.com Services LLC is building an AI-powered conversational agent for the Amazon Marketing Cloud. This Software Development Engineer II role focuses on backend services, LLM orchestration, and scalable data infrastructure to transform how advertisers extract insights from petabyte-scale data.

You will own end-to-end delivery, collaborate across science, product, and engineering, and contribute to design discussions that shape the product’s evolution in a fast-paced, high-visibility