SDC CE Infrastructure Specialist (EMS 2)
Washington Technology Solutions (WaTech) is a national leader in adopting new, innovative technologies that transform the way Washingtonians receive state services. As the state’s central technology agency, WaTech is responsible for core IT services and guides the strategic direction of technology across multiple programs and domains.
About The Opportunity
This position is part of the State Data Center (SDC) facility operations team. The State Data Center (SDC) program is responsible for directing and coordinating all activities related to implementing and operating SDC services. This includes: securing and managing the critical environmental systems; developing and implementing business processes; designing the information technology architecture; engineering enterprise IT services; and coordinating the many projects necessary to implement SDC services. This position reports directly to the State Data Center Facility Manager.
Responsibilities
- Develop and document plans in Data Center Infrastructure Management (DCIM) tool for equipment power as hardware requirements are identified and projected to ensure standards are being followed and limits are not being exceeded.
- Work with Space Management team to ensure all required calendar entries including work plans, power configuration, access and notifications of installations and decommissioning of equipment are entered, followed and documented accurately.
- Plan for and oversee installation of data center hardware for all customers moving equipment into the Olympia State Data Center and Quincy Data Center.
- Coordinate installation activities for internal Critical Environment staff and provide input to the installation and removal of data processing hardware as necessary into the Olympia State Data Center and Quincy Data Center.
- Provide tactical data in the preparation of acquisition plans.
- Provide oversight and serve as the lead for all Moves/Adds/Changes (MAC) about the Critical Environment (CE) to ensure standards are met and work is completed as planned.
- Request and review quotes from vendors for repairs needed to maintain the data centers.
- Respond to incidents in a timely manner and take appropriate actions to limit damage and avoid costly repairs.
- Primary point of contact for scheduling all preventive maintenance and service call activities.
Qualifications
- Nine years of experience in data center operations or a similar facility. A bachelor's degree in construction management, industrial maintenance, or a similar area of study, or completion of a certificate program, may substitute on a year-for-year basis for up to four years of the required experience. The nine years must also include:
- Three years of data center facilities experience in Critical Environment (CE) infrastructure (electrical, mechanical, generator, and fire suppression systems), including day-to-day operational knowledge.
- Two years’ experience with basic Occupational Safety and Health Administration (OSHA) and Washington Industrial Safety and Health Act (WISHA) rules and general workplace safety awareness and injury prevention methods as it pertains to office building and data center environments.
- Strong written/verbal skills.
- Experience with Microsoft products (Word, Excel, Visio, etc.).
- The ability to take action to learn and grow.
- The ability to take action to meet the needs of others.
Preference May Be Granted To Applicants With The Following
- Experience in managing staff and contractors engaged in supporting all data center facilities critical environments.
- Experience overseeing major projects to upgrade or implement data center critical environment equipment and facilities infrastructure.
- Data center facility construction project management experience.
Telework: This position requires daily onsite/in person presence at WaTech's Olympia, Washington office. This position periodically requires being on standby, responding to time-sensitive issues during non-business hours, and on weekends and holidays.
We Value Diversity And Different Perspectives
WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.
What WaTech Offers
- As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.
- Medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
- Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
- Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
- To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
- Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
- Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
- The Washington State Employee Assistance Program promotes the health and well-being of employees.
- State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs.
- Employees also have the ability to participate in the Deferred Compensation Program (DCP).
- All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
- If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
- Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
- Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
- Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
- Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours.
- Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
- Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
- Full‑time employees accrue vacation leave at the rates specified in WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
- Part‑time employees accrue vacation leave hours in accordance with WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA) on a pro‑rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.
- As provided in WAC 357‑58‑175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357‑31‑165.
- Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
- Washington State supports members of the armed forces with 21 days paid military leave per year.
- Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
- Leave Sharing
- Parental Leave
- Family and Medical Leave Act (FMLA)
- Leave Without Pay
- Please visit the State HR Website for more detailed information regarding benefits.
Additional Information About This Role
- This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.
Contact us
For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to recruitment@watech.wa.gov