Scrum Master - Salesforce

BOK Financial; Tulsa (OK); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

BOK Financial is seeking a Scrum Master to support 1–3 delivery teams in a fast-paced product development environment. You will foster self-organization, coach teams in Agile and Scrum practices, and ensure clear communication and accountability across the program.

The role emphasizes facilitating Scrum ceremonies, removing obstacles, and guiding teams toward sustainable velocity. Strong collaboration with stakeholders and cross-team coordination are essential for success at BOK Financial.

Qualifications

• Bachelor's degree in Computer Science, Business Administration or related field.
• CSM or SAFe Scrum Master Certification or equivalent.
• 2–4 years' experience in broad technical/business environments.
• Minimum 1 year leading Agile Scrum teams.
• Experience with Atlassian toolset (JIRA and Confluence).
• Experience coordinating cross-team work in fast-paced environments.

Responsibilities

• Support Scrum as a framework for IT delivery teams.
• Facilitate all Scrum events and ceremonies (Sprint Planning, Grooming, Retrospective, Refinement, daily stand-ups).
• Lead the team in establishing feasible goals for feature and sprint timelines.
• Promote self-organization and continuous improvement within the team.
• Identify and mitigate risks, resolve obstacles, and manage stakeholder expectations.

Skills

Agile Scrum facilitation

Team leadership

Communication

Education

Bachelor's degree in CS/Business

Tools

JIRA

Confluence

Job description

Req ID: 78482

Location: Tulsa -TUL

Areas of Interest: Information Technology

Pay Transparency Salary Range: Noty Available

Application Deadline: 09/30/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Bonus Type: Discretionary

BOK Financial is cultivating an environment where exceptional individuals can excel and thrive. This role aims to bolster high-performing product delivery teams by fostering self-organization and continuous improvement, with a focus on effective communication and Agile and Scrum principles. It's an ideal opportunity for those passionate about innovation and teamwork, promising personal growth and exciting prospects!

Job Description

The Scrum Master will support 1 - 3 delivery teams within a fast-paced product development driven environment. This role is intended to help a team of problem solvers achieve their goals as high performing product delivery teams, creating a culture of self-organization and continued improvement. The person in this role ensures clear communication and organization of the team, and coaching of team members in all aspects of the standard Agile Manifesto and Scrum framework.

Team Culture

Ourmission is toempower our company, teammates andcustomers through thedelivery of resilient andcustomer-centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units.

How You'll Spend Your Time

• You'll support Scrum as a framework for software development in IT delivery teams.
• You will facilitate all Scrum events and ceremonies including Sprint planning, Grooming, Retrospective, Refinement, and daily stand-ups.
• You'll lead all Scrum events such as sprint planning, grooming, retrospective, refinement, and daily stand-ups.
• You will ensure that responsibilities and accountability for crucial roles in the program/project are distinctly outlined.
• You will lead the team in establishing feasible goals for feature and sprint timelines, while consistently managing the expectations of the team and stakeholders.
• You will guide the team towards self-organization and continuous improvement.
• You will enhance team performance by resolving obstacles, managing conflicts, aiding in decision-making, and promoting continuous improvement.
• You will actively spot and address risks that could hinder the achievement of goals and engage the team to mitigate those risks.
• You will engage in multidirectional communication and negotiation to influence and achieve team goals.
• You will cultivate a culture of rapid innovation and ongoing enhancement.
• You will oversee the team's advancement towards Roadmap and Sprint goals through Scrum metrics and contribute to status reports as required.
• You will provide input to help identify and form future Scrum teams.
• You will be a key player in the company's growing Agile community, facilitating change and aiding others in their Agile journey.
• You will persistently enhance your skills to proficiently implement Scrum methodologies.
• You are committed to constant growth and inspire the same in your Scrum team members.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor's Degree in Computer Science, Business Administration or related discipline. Achieved Certified Scrum Master Certification (CSM) or SAFe Scrum Master Certification (SSM) or equivalent combination of education and experience.

• 2 to 4 years' experience with broad range of technical and business environments
• Minimum 1 year of experience as a Scrum Master leading Agile Scrum teams
• Experience with Agile Toolsets (Atlassian tool suite, specifically JIRA and Confluence)
• Operating in an environment that requires cross team/department collaboration
• Adequate knowledge of project management methodologies with demonstrated experience coordinating team work flow in a fast-paced, deadline driven environment
• Working knowledge of software development life cycles
• Established ability to understand business needs and create a clear, coherent approach to guide effective program/initiative setup, execution, and control
• Established ability to utilize sound business judgement and tailor approach to drive optimal business outcomes
• Established ability to influence change within an organization
• Self-motivation, discipline, task focus, and a proven record of delivering high quality results within strict deadlines as well as within budget
• Intellectual curiosity; problem-solving abilities and attention to detail; and prompt follow-through
• Solid conceptual thinking and analytical skills with the ability to analyze problems that include interrelationships and dependencies in order to identify solutions
• Good oral and written communication skills with ability to effectively communicate with all levels of the organization from Scrum team members to executives
• Moderate leadership skills and experience effectively collaborating with highly technical teams

Working Conditions & Physical Requirements

Office

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact [e-mail] with any questions.