Scrum Master/Project Manager

CRC Insurance Services, Inc.; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401(k) plan with company match

Paid time off

Job summary

CRC Group is seeking a Professional Scrum Master on the Regular/Full-time track in the United States. The role focuses on enabling Agile teams, coaching ceremonies, and removing impediments to deliver value. Strong collaboration with product owners and management is required.

The position requires a bachelor’s degree with 5+ years of delivery experience, familiarity with infrastructure teams, and AI-enabled workflows. On-site shift options exist across the U.S.

Qualifications

• Bachelor degree and 5+ years’ professional experience.
• Experience working with infrastructure, endpoint, or platform teams.
• General Knowledge exposure to Microsoft Intune, JAMF, W365, Azure Virtual Desktop.
• Experience working with or enabling AI-driven solutions (e.g., Copilot, automation, analytics, or AI-assisted workflows)
• Prior experience in a Scrum Master role
• Two+ years of experience working on or with Agile teams
• Communicate effectively with team members, management and product owners/managers

Responsibilities

• Leverage knowledge of Agile and Scrum principles to ensure that Scrum Team deliverables are met on time and within budget.
• Facilitate team ceremonies.
• Navigate the organization in order to remove impediments on behalf of the team.
• Ensures Agile tools are up to date.
• Responsible for ensuring CRC Group’s Agile SDLC is appropriately followed.
• Troubleshoot, solve, or consult on, problems and recommend appropriate action.
• May take on several components of an initiative or a complex component of an initiative.

Skills

Agile practices

Scrum Master experience

Team facilitation

Effective communication

AI-driven solutions exposure

Education

Bachelor degree

College Degree in CS/Math

Tools

Microsoft Intune

JAMF

W365

Azure Virtual Desktop

Job description

Charlotte NC - 600 S Tryon St.

Dallas TX - 12377 Merit Dr.

Alpharetta GA - 3460 Preston Ridge Rd

Full time

R0000002748

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([e-mail]?subject=Accommodation%20request) (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Professional level role with knowledge and experience as a Scrum Master. Typically Scrum Masters at this level work with two or more mature teams at a time, under broad supervision and little instruction. Delivery focused team leader. Enables Agile teams to realize value by facilitating Agile ceremonies, following CRC Group’s Best Practices, removing impediments, coaching on Agile processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Leverage knowledge of Agile and Scrum principles to ensure that Scrum Team deliverable are met on time and within budget.

2. Facilitate team ceremonies.

3. Navigate the organization in order to remove impediments on behalf of the team.

4. Ensures Agile tools are up to date.

5. Responsible for ensuring CRC Group’s Agile SDLC is appropriately followed.

6. Troubleshoot, solve, or consult on, problems and recommend appropriate action.

7. May take on several components of an initiative or a complex component of an initiative.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor degree and 5+ years’ professional experience, for example: at least two+ years in a delivery role (developer, tester, architect, BA, business owner, etc.)

2. Experience working with infrastructure, endpoint, or platform teams

3. General Knowledge exposure to Microsoft Intune, JAMF, W365, Azure Virtual Desktop

4. Experience working with or enabling AI-driven solutions (e.g., Copilot, automation, analytics, or AI-assisted workflows)

5. Prior experience in a Scrum Master role

6. Two+ years of experience working on or with Agile teams

7. Communicate effectively with team members, management and product owners/managers

Preferred Qualifications:

1. College Degree in Computer Science, Math or related field of study

2. SAFe Scrum Master Certification or Certified Scrum Manager or other industry recognized Scrum Master certification

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://www.e-verify.gov/employees/employee-rights-and-responsibilities)

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.