Scrum Master / Program Manager, CPG

Fractal; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

Fractal in New York, NY is seeking a seasoned Scrum Master / Program Manager to independently manage complex client initiatives and multiple scrum teams.

You will drive end-to-end delivery, stakeholder engagement, and risk analysis, while coaching Agile practices, leading planning, and coordinating with Product owners, vendors, and architecture teams to ensure on-time, high-quality outcomes.

Qualifications

• 7+ years delivering complex Agile projects with Scrum methods.
• Experience coordinating multi-country teams and stakeholders.
• PMI or SAFe certification is preferred.

Responsibilities

• Manage complex client initiatives with one or more scrum teams.
• Provide end-to-end project governance and stakeholder updates.
• Coordinate cross-functional teams including Product, Architects, and vendors.
• Lead change management and risk analysis.
• Ensure SCRUM ceremonies and Agile practices are followed.

Skills

Agile project management

Scrum Master

Stakeholder management

Cross-functional leadership

Communication skills

Education

Bachelor's degree in IT / Computer Science

Tools

JIRA

Confluence

Azure DevOps

Job description

We're committed to bringing passion and customer focus to the business.

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Scrum Master / Program Manager

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner. Please visit Fractal | Intelligence for Imagination for more information about Fractal.

Location: New York, NY

Note: This position is not eligible for Immigration Sponsorship at this time.

Role Overview

Responsible for independently managing highly complex client business initiatives consisting of one or multiple scrum teams. Execute end-to-end client engagements. Ensure regular client updates & meetings, stakeholder management, team and project coordination, change management, any failure or risk analysis of the project, data sources, tracking execution & success metrics is done effectively & efficiently. Looking for a Dynamic and team-oriented Scrum Master & Project Manager with at least 7 plus years of relevant in project management, realization and coordination; Innovative and driven with passion for delivering high-quality work in a timely manner. Detail-oriented and focused on maintaining organization goals and identifying opportunities for process improvements.

Responsibilities

Project Management:

• Excellent understanding of SDLC processes and managing and executing medium to large size complex Cloud based projects (preferably AWS) leveraging SCRUM methodology
• Excellent written, communication, and presentation skills
• Ability to build, work and manage global and diverse teams
• Accountable for end-to-end project/program delivery from initiation to closure
• Accountable for establishing communications between teams and stakeholders (team, Product owner, Domain SME, 3P vendors, Architecture team, IT Team, etc.) and client, stakeholder management
• Ability to interact, coordinate and communicate with all levels of business leadership and operational teams
• Ability to lead diverse resources, define and execute training and development plans as per the requirements
• Responsible for handling Change Management, Knowledge Management, Risk Management, Quality Management processes as defined by Client

Agile Practices

• Proven experience in executing projects on Agile methodology
• Coaching Agile practices and Removing impediments
• Engage with the Product Owners to create project vision, define product backlog and perform release planning
• Responsible for leading the project team through the Planning and Estimation, Forecasting, Implementation, Reviews and Retrospective activities
• Ensure compliance on all the required client recommended processes during the project life-cycle
• Work with team in various workstreams to resolve issues, help them progress in the daily tasks and guide them
• Working with the team to ensure all Epics, UST, Tasks and other aspects of sprint execution and release management processes are captured in Project tracking/Agile tools (JIRA, Rally etc.) on timely manner
• Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective)
• Highly skilled in using Agile tools like JIRA, Rally, Azure DevOps, etc.
• Liaison between Fractal team, Client's Product managers, Clients multiple vendors
• Independently clearing the obstacles in multiple projects on daily basis
• Establishing an environment where the team can be effective
• Addressing team dynamics tactically. Assigning team members with projects and enable them with required support from various other teams & experts
• Protecting the team from outside interruptions and distractions

Qualifications

• Bachelor’s degree with experience in IT and data and analytics business & portfolio operations
• 5+ years of experience delivering complex Agile projects, with proven ability to apply /Scrum Master methods and techniques
• Ability to multi-task and provide quick solutions
• Worked across Global teams and multiple stakeholders
• PMI Certified or equivalent experience
• SAFe, Scrum and Six Sigma certification, or experience
• Executive communication skills, and ability to synthesize program status, risks, and interdependencies
• Proficient with Microsoft Suite, Teams, Channels, and SharePoint; Jira, Confluence
• Demonstrated ability to solution, anticipate and be proactive
• Good problem solving & insight generation skills
• Excellent communication skills with technical and non-technical stakeholders

Education

• B.E/B.Tech/M.Tech in Computer Science or related technical degree OR Equivalent

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Up to $150,000. In addition, you may be eligible for a discretionary bonus for the current performance period.

Benefits

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take the time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!