Scrum Master and Project Manager Facilities

1925 GlaxoSmithKline LLC; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

GSK, a global biopharma leader, seeks a Scrum Master and Project Manager to plan and deliver technology-enabled Workplace Real Estate & Facilities (WREF) initiatives. You will apply agile practices to drive timely, compliant, and value-focused outcomes across WREF and Tech teams.

You will translate site and portfolio needs into backlogs, orchestrate cross-functional delivery (including OT/IT components), and manage risks, compliance and stakeholder expectations to support workplace safety and

Qualifications

• Bachelor’s degree in a relevant technical or business discipline.
• 5+ years as Technology Project Manager, Scrum Master, or Agile Delivery Lead.
• 5+ years managing technology projects including budgets and governance.
• Experience delivering IT infrastructure and technology-enabled workplaces.
• Experience managing senior stakeholders, technical teams and external suppliers.
• Experience prioritising and delivering in fast-paced environments.
• Experience with project controls, change management, security and compliance.

Responsibilities

• Lead end-to-end delivery of Tech WREF projects using agile methods within PMO governance.
• Define project scope and maintain an ordered backlog with roadmaps.
• Manage cross-functional stakeholders and suppliers, ensuring approvals.
• Coordinate design, build, integration and rollout of technology solutions for WREF.
• Identify and manage risks, change and compliance per standards.
• Manage budgets, forecasts, contracts and value realization.
• Establish KPIs, reports and dashboards for portfolio visibility.
• Promote agile practices and continuous improvement within teams.

Skills

Agile

Cross-functional

Data analysis

Design thinking

DevOps

Prioritisation

ROI

Product roadmapping

Project management

UX/UI

Education

Bachelor's degree in technical or business discipline

Job description

Business Introduction

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

Job Purpose

The Scrum Master and Project Manager leads the planning and delivery of technology-enabled Workplace Real Estate & Facilities (WREF) initiatives, using agile project delivery practices to drive timely, compliant and value-focused outcomes. They partner with WREF, Tech and supplier teams to translate site and portfolio needs into a prioritised backlog, orchestrate cross‑functional delivery (including OT/IT components), and ensure risks, compliance and stakeholder expectations are proactively managed to support GSK’s workplace, safety and productivity objectives.

Key Responsibilities

• Lead end‑to‑end delivery of Tech WREF projects (from initiation to handover), applying agile methods (e.g. Scrum/Kanban) within GSK’s Project Management Framework and portfolio governance, ensuring schedule, budget, quality, EHS and compliance objectives are met.
• Scope, backlog and roadmap management – define clear project scope and outcomes, maintain an ordered product/project backlog, and develop iteratively delivered roadmaps aligned with WREF strategies, site masterplans and Tech roadmaps.
• Cross‑functional stakeholder and supplier management – act as primary Tech WREF point of contact for project stakeholders (Site, WREF, Tech, suppliers, OT/IT vendors), establishing effective communication and governance routines, managing expectations and securing decisions and approvals in line with PM and WREF standards.
• Coordinate design, build, integration and rollout of technology solutions for WREF, ensuring alignment with GSK engineering, OT security and Tech standards.
• Risk, change and compliance management – identify and manage project risks and issues, apply formal change control, and ensure adherence to GSK Standards, Tech policies and any applicable requirements.
• Budget, cost and benefit management – manage project budgets and forecasts, track spend and variances, manage supplier and service contracts in collaboration with Procurement and WREF, and support benefit tracking and value realisation for workplace and portfolio outcomes.
• Data, reporting and performance management – establish project KPIs, cadence and dashboards; produce timely status, risk and financial reports; and leverage digital tools and data to support transparent decision‑making and portfolio visibility across WREF and Tech leadership tiers.
• Promote and coach agile and lean delivery practices within Tech WREF teams and suppliers; drive lessons learned, standardisation and continuous improvement in project methods, tools and templates in alignment with Tech Agile CoE / PMO guidance.
• Maintain robust, inspection‑ready project documentation (plans, decisions, risk registers, technical documentation) and support WREF/Tech audits and inspections as required, ensuring accurate configuration and handover to operations and support teams.

Basic Qualification

• Bachelor’s degree in a relevant technical or business discipline, or equivalent experience in technology infrastructure, engineering, workplace, or real‑estate projects.
• 5+ years of experience working as a Technology Project Manager, Scrum Master, Agile Delivery Lead, or equivalent, including practical experience facilitating agile ceremonies and supporting delivery teams.
• 5+ years of experience managing technology projects or programmes, including planning, delivery, risks, dependencies, budgets and governance.
• Experience delivering projects involving IT infrastructure, technology‑enabled workplaces, offices, facilities, or related operational environments.
• Experience managing and influencing senior stakeholders, technical teams, business users, external suppliers, and systems integrators.
• Experience managing competing priorities, resolving delivery issues, and maintaining progress in fast‑paced or ambiguous environments.
• Experience applying project controls, change management, security, compliance, safety, and documentation requirements in a regulated or complex environment.

Preferred Qualification

• Professional project management or agile certification, such as PMP, PRINCE2, PSM, CSM, SAFe, or equivalent.
• Experience managing workplace, real‑estate, facilities, relocation, refit, new‑site, decommissioning, or office technology projects in a corporate or global environment.
• Working knowledge of networking, hosting, audiovisual technology, end‑user technology, workplace systems, security/identity and access management, operational technology, or building technology.
• Experience managing third‑party suppliers, contracts, budgets, forecasts and service delivery.
• Experience delivering technology transformation, organisational change, or complex business change alongside project delivery.
• Experience delivering projects across multiple locations, countries, or distributed teams, with flexibility to travel where required.
• Demonstrated ability to anticipate cross‑workstream dependencies, simplify complex technical topics, facilitate decisions and trade‑offs, and maintain composure under compressed timelines.
• Strong communication, collaboration, influencing, coaching, and continuous‑improvement skills, with good awareness of security, compliance, and safety requirements.

Skills

• Agile Methodology
• Cross‑Functional Teamwork
• Data Analysis
• Design Thinking
• DevOps
• Prioritisation
• Product Development Research
• Product Roadmapping
• Project Management
• Return on Investment (ROI)
• Software Development
• Strategy Deployment
• User Experience (UX)
• User Interface (UI) Design

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.