Scrum Master

INCATech - Innovative Computing & Applied Technology; Washington, Baltimore (District of Columbia, MD); Remote; USD 90,000 - 120,000; Full time

Job summary

INCATech is seeking a Scrum Master to support the USDA in delivering digital modernization for public-facing websites. The role involves facilitating Agile teams, ensuring effective delivery of user-centered services, and requires U.S. Citizenship and ability to obtain a Public Trust Security Clearance.

Benefits

Health Insurance

Dental Insurance

401K

Vision Insurance

Paid Time Off

Life Insurance

Qualifications

• 4+ years of experience as a Scrum Master supporting Agile software development teams.
• Strong understanding of Scrum, Kanban, and SAFe frameworks.
• Experience facilitating Agile ceremonies and managing digital product backlogs.

Responsibilities

• Guide and coach Agile teams on Scrum practices and iterative delivery techniques.
• Facilitate all Scrum ceremonies including daily stand-ups and sprint planning.
• Coordinate across development, design, and DevOps teams to ensure sprint commitments.

Skills

Agile methodologies

Scrum

Kanban

Interpersonal skills

Communication

Education

Certified Scrum Master (CSM) or equivalent

Tools

Jira

Confluence

Job description

SCRUM MASTER

INCATech is seeking a Scrum Master to support the USDA mission area in delivering digital modernization and customer experience improvements across a suite of high-visibility public-facing websites. This role will facilitate Agile development teams in the delivery of secure, accessible, and user-centered digital services for American farmers, ranchers, and forest landowners.

MUST be a US Citizen and able to attain a Public Trust Security Clearance to qualify for this position.

Location: Remote (U.S.-based) with potential for limited on-site travel in Kansas City, MO or Washington, D.C.

Responsibilities

1. Guide and coach Agile teams on Scrum practices, SAFe methodology, and iterative delivery techniques.
2. Facilitate all Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, backlog refinement, PI planning).
3. Maintain and track project metrics in Jira, including story points, sprint goals, impediments, and burndown charts.
4. Work with Product Owners (POs) to ensure backlog items are well-defined with acceptance criteria and properly prioritized.
5. Coordinate across development, design, content, and DevOps teams to ensure sprint commitments are met.
6. Remove team impediments and shield teams from external interruptions.
7. Report sprint and program increment (PI) progress to stakeholders, including ART-level reporting for SAFe alignment.
8. Promote a continuous improvement culture through sprint retrospectives and actionable outcomes.
9. Support government compliance and reporting expectations, including Section 508 accessibility and customer experience mandates.

Requirements

Qualifications

Related Experience:

• U.S. Citizenship
• 4+ years of experience as a Scrum Master supporting Agile software development teams.
• Strong understanding and hands-on experience with Scrum, Kanban, and SAFe frameworks.
• Experience facilitating Agile ceremonies and managing digital product backlogs in Jira/Confluence.
• Strong interpersonal and communication skills; able to collaborate with technical and non-technical stakeholders.
• Familiarity with iterative user-centered design and usability testing processes.
• Ability to work effectively in a distributed, cross-functional federal development team environment.

Preferred:

• Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent Agile certification.
• Experience supporting federal High Impact Service Provider (HISP) programs or CX-focused digital modernization.
• Familiarity with Drupal-based content management systems, DevSecOps processes, and federal design standards (e.g., USWDS, 21st Century IDEA).
• Experience with accessibility testing (Section 508/WCAG) and government-mandated analytics reporting (e.g., SiteImprove, Qualtrics).
• Knowledge of cloud-hosted Agile delivery in AWS or other FedRAMP environments.
• Expertise in Drupal 10 and large public-facing Federal sites, including solving complex platform delivery challenges.

About INCATech LLC

INCATech is an award-winning small business with over 14 years supporting the US Government. We provide Professional Services and Transformational Software Solutions, with expertise in Geospatial Information Systems, Enterprise Data Management, User-Centered Design, Cloud & Platform Services, and Acquisition Support Services. Our culture empowers staff and customers to achieve mission success and career growth.

Benefits

We offer a comprehensive benefits package including Health, Dental, 401K, Vision, Paid Time Off, and Life Insurance. Our most valuable asset is our people, and we are committed to supporting them and their families.

Equal Opportunity Employment

INCATech is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic factors, military/veteran status, or other protected characteristics.