Scrum Master

Universal Orlando Resort; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Universal Orlando Resort is seeking a Scrum Master to facilitate agile development across teams in Orlando. You will support self-organization, remove impediments, and coach the team toward sustainable velocity.

The role collaborates with Release Train Engineers to integrate efforts and communicates progress against objectives. The ideal candidate has a Certified Scrum Master and proven experience in Agile/Scrum practices, estimation, and continuous improvement.

Qualifications

• Certified Scrum Master to lead Agile software development.
• Experience guiding teams to write, split and map user stories.
• Understanding of fundamentals of software development processes.
• Knowledge of IT technologies used by software teams.
• Ability to plan, manage and execute projects to completion.
• Experience with test driven development (TDD).
• Familiarity with CI/CD processes in Scrum environments.
• Experience with relative estimation and agile release planning.
• Self-motivated, well-organized and strong facilitation skills.
• Excellent oral, written and presentation skills.
• Ability to collaborate with Release Train Engineers and partners.
• Ability to leverage external vendors and resources.

Responsibilities

• Facilitate agile ceremonies including sprint planning, retrospectives and demos.
• Coordinate with Release Train Engineer to integrate with other teams.
• Collaborate with Product Owner to validate and communicate priorities.
• Coach and motivate the team to increase productivity and self-organization.
• Maintain transparency and up-to-date Agile metrics and status reports.
• Support team maturity and sustainable velocity improvements.
• Remove impediments, enabling consistent delivery across teams.

Skills

Certified Scrum Master

Agile practices

Team coaching

Stakeholder communication

Continuous improvement

Release Train coordination

Decision making

Facilitation

Test driven development

CI/CD in Scrum

Estimation & planning

Cross-functional collaboration

Education

Associate’s degree

Bachelor’s degree

Job description

About this job

JOB SUMMARY:

The Scrum Master will facilitate agile development and how information is exchanged across teams to support delivery. Support the scrum methodology that allows the team to self-organize and make changes quickly, in accordance with agile principles. This person supports that all activities use the principles of the Universal Scrum Framework and guides the team toward improving the way they work to be more effective. The Scrum Master removes impediments internal and external to the team and guides the team to an optimum, sustainable velocity. Act as support leader that enables the team to adopt an attitude of continuous improvement. The Scrum Master facilitates Scrum ceremonies including sprint planning, retrospectives and sprint demos to maintain team effectiveness. The Scrum Master works with the Release Train Engineer(s) to integrate the team's efforts with other teams. They communicate information and metrics to the team on progress against team objectives.

MAJOR RESPONSIBILITIES:

AGILE / SCRUM PRACTICES

• Facilitate agile ceremonies including sprint planning, retrospectives and sprint demos. Work with the Release Train Engineer to integrate efforts, other teams. Consult with the Product Owner to validate and communicate team priorities. Guide, coach and motivate the team with the goal of increasing productivity.
• Guiding the team and organization on how to use Agile/Scrum practices and values to drive end value
• Serve as the team’s Scrum expert. Guide the team toward improving the way they work. Remove impediments to help the team reach an optimum, sustainable velocity.
• Leads the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
• Foster accountability, transparency, and regularity in status updates. Remove impediments external to the team. Ensure that the Agile tracking system is always up to date to reflect the current state.
• Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

COMMUNICATION / COLLABORATION

• Communicate and ensure alignment of priorities with Program stakeholders and within the team.
• Build and support a trusting and safe environment where challenges are address proactively with an emphasis on healing and problem-solving.
• Assisting with internal and external communication, improving transparency, and radiating the right information the teams need at the right time.
• Remove impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  Facilitating getting the work done without coercion, assigning, or dictating the work.

METRICS / REPORTING

• Manage, publish, and communicate information radiators and relevant metrics to the team on progress against team objectives.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

QUALIFICATIONS:

• Certified Scrum Master to lead Agile software development
• Experience guiding teams to effectively write/ split / map stories
• Understanding of basic fundamentals of software development processes and procedures.
• Applicable knowledge of the technologies used by IT.
• Ability to develop, plan, manage or execute projects or work plans to ensure successful completion
• Demonstrated knowledge of test driven development
• Experience with Continuous Integration / Continuous Delivery processes related to Scrum
• Experience with relative estimation, retrospective, and agile release planning techniques
• Must be self-motivated, well-organized and have strong innovation and facilitation skills.
• Proven oral, written, and business presentation skills.
• Strong analytical skills.
• Ability to interface effectively with Release Train Engineer(s) and all levels and across organizational lines, including business units.
• Ability to effectively utilize external vendors and resources throughout the organization.

EDUCATION:

• Associate’s degree – required in Information Technology or Technical degree preferred;
• Bachelor’s degree – preferred in Information Technology or Technical degree

EXPERIENCE:

• 5+ years of scrum experience with 2+ years as a Scrum Master required;
• or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Certified Scrum Master CSM or SAFe Scrum Master SSM (Required)
• Safe Advanced Scrum Master SASM (Desired)

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.