Scrum Master

Delta Dental of California; Oakland (CA); On-site; USD 93,000 - 200,000; Full time

Benefits offered by this job

401(k) matching

Medical benefits

Dental & vision benefits

Paid time off

Holidays

Job summary

Delta Dental of California is seeking a Scrum Master to guide Agile teams in applying Scrum practices, values, and principles, driving risk and dependency management to ensure quality and timeliness.

The role requires delivering facilitation for Scrum ceremonies, backlog support, and cross-team coordination with SAFe, Scrum, Kanban, and XP frameworks, while continuously improving team performance.

Qualifications

• 2+ years of delivery leadership experience in technology with Agile delivery experience.
• Bachelor's degree in Information Technology or equivalent.
• Strong knowledge of facilitation, situational awareness, conflict resolution.
• Understand various Agile methodologies and frameworks; SAFe, Scrum, Kanban, XP.
• Effective communication skills and ability to adapt style to audiences.
• Ability to teach simple Agile concepts to teams.
• Ability to analyze data and draw insights on team performance.
• Knowledge of basic technical terminology and processes/systems.

Responsibilities

• Applies Agile principles, values, practices, and mindsets.
• Supports Product Owners with backlog maintenance, backlog prioritization, and user story refinement to deliver highest business value.
• Facilitates Sprint planning, daily Scrum, dependency reviews, demos to stakeholders, and retrospectives.
• Uses Scrum of Scrums (SOS) forum and coordinates with other teams to manage cross-team dependencies.
• Facilitates frequent retrospectives, sharing metrics to identify and implement improvements.
• Identifies and resolves impediments, removing barriers and enabling cooperation.
• Drives risks, issues and dependencies to resolution; escalates blockers when needed.
• Able to support Kanban teams when needed.

Skills

Agile facilitation

Scrum Master

SAFe

Kanban

Jira

Confluence

Jira Align

Miro

Certified Scrum Manager

SAFe Scrum Master Certification

Education

Bachelor's degree in Information Technology

Tools

Jira

Confluence

Jira Align

Miro

Job description

The Scrum Master will be responsible for acting as a servant leader to Agile team(s), and a facilitator for the development team and Product Owner. They will lead the team and organization to diligently apply Agile/Scrum practices, values, roles and theory. They will drive risks, issues, and dependencies to resolution and own communications for the team. They will be responsible for monitoring the Scrum processes and Scrum meetings while increasing team efficiency and advocating for changes that will ensure quality and timeliness.

• Applies Agile principles, values, practices, and mindsets
• Supports Product Owners with backlog maintenance, backlog prioritization, and user story refinement process to deliver highest business value
• Ensures the Scrum team is practicing the core Agile principles of collaboration, prioritization, and team accountability to achieve Sprint goals and lead the team towards Agile maturity
• Facilitates Sprint planning, daily Scrum, dependency reviews, demos to stakeholders, and retrospectives
• Uses Scrum of Scrums (SOS) forum and coordinates with other teams to manage cross-team dependencies
• Facilitates frequent retrospectives, sharing metrics to identify and implement improvements
• Identifies and takes ownership of resolving impediments, removing barriers, and enabling cooperation
• Drives risks, issues and dependencies to resolution
• Escalates impediments that cannot be resolved by the team
• Able to support Kanban teams when needed

• 2+ years of experience w/Bachelor's degree in Information Technology field or equivalent
• Delivery leadership experience in technology with minimum of 2 years of Agile delivery experience
• Strong knowledge of facilitation, situational awareness, conflict resolution
• Understand various Agile methodologies and frameworks; SAFe, Scrum, Kanban, XP
• Effective communication skills, ability to adapt style to suit different audiences
• Ability to teach simple Agile concepts to teams
• Ability to analyze data and draw insights on team performance
• Knowledge of basic technical terminology and processes/systems
• Practice Lean Agile leadership
• Servant leadership, stakeholder management and negotiation skills
• Strong problem solving and analytical skills
• Good understanding of software design and delivery
• Knowledge of Visio, Jira, Confluence, and Jira Align, Miro
• Certified Scrum Manager preferred
• SAFe Scrum Master Certification preferred

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 22. $92,500 - $200,400

Benefits

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.