Scrum Master

PAR Technology; Minnesota; Remote; USD 95.000 - 135.000; Vollzeit

Zusammenfassung

PAR Technology Corporation seeks a Senior Scrum Master to enable agile delivery across one or more teams. You will coach Scrum values, facilitate ceremonies, and remove impediments, partnering with PDLs and DMs to improve velocity and predictability.

The role is remote in the US, aligned with a fast-growing SaaS/platform delivery environment. You will drive data-informed retrospectives, manage dependencies, and champion Lean practices to ensure high-performing teams.

Qualifikationen

• 2+ years of Scrum Master or agile facilitation experience with a delivery team.
• Certified Scrum Master (CSM) or equivalent certification.
• Demonstrated ability to coach teams on Scrum principles and agile values.
• Experience facilitating retrospectives, sprint planning, sprint reviews and daily standups.
• Proficiency with Jira, Confluence, or equivalent agile tools.
• Ability to independently support one to two teams of moderate complexity through full sprint cycles.
• CSM/SSM/PSM II or equivalent preferred.
• Experience with customer-facing SaaS or platform delivery teams preferred.
• Familiarity with retail technology, POS systems, or loyalty platforms preferred.
• Background in agile coaching, lean practices, or continuous delivery preferred.
• Experience managing cross-team dependencies and collaborating with PDLs, DMs, and delivery partners.

Aufgaben

• Own and facilitate all Scrum ceremonies (standups, planning, reviews, retrospectives).
• Escalate blockers and coordinate with leadership for resolution.
• Manage cross-team dependencies and collaboration with delivery partners.

Kenntnisse

Scrum Master experience

CSM or equivalent

Coaching teams

Facilitation of ceremonies

Jira/Confluence

Cross-team coordination

SAFe/PSM II preferred

SaaS/platform delivery

Retail tech familiarity

Agile coaching

Delivery partner collaboration

Tools

Jira

Confluence

Jobbeschreibung

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

The Scrum Master is a servant leader and agile coach responsible for enabling one or more delivery teams to operate at their best. This role owns the full agile ceremony lifecycle, coaches the team on Scrum and agile principles, proactively removes impediments, and fosters the clarity, trust, safety, and focus needed for high-performing delivery. The Scrum Master champions continuous improvement and serves as the bridge between delivery execution and broader organizational agile health.

Remote (US)

Senior Scrum Master of Agile Delivery Manager

• 2+ years of Scrum Master or agile facilitation experience with a delivery team.
• Certified Scrum Master (CSM) or equivalent certification.
• Demonstrated ability to coach teams on Scrum principles and agile values.
• Experience independently facilitating retrospectives, sprint planning, sprint reviews, and daily standups.
• Proficiency with Jira, Confluence, or equivalent agile tools.
• Ability to independently support one to two teams of moderate complexity through full sprint cycles.
• CSP-SM, SAFe Scrum Master (SSM), or PSM II certification preferred.
• Experience working on customer-facing SaaS or platform delivery teams preferred.
• Familiarity with retail technology, POS systems, or loyalty platforms preferred.
• Background in agile coaching, lean practices, or continuous delivery preferred.
• Experience managing cross-team dependencies and collaborating with Product Delivery Leads (PDLs), Delivery Managers (DMs), and delivery partners.

Agile Ceremony Ownership & Facilitation

• Independently own and facilitate all Scrum ceremonies, including standups, sprint planning, sprint reviews, and retrospectives.
• Escalate blockers appropriately and urgently when resolution requires organizational support.
• Manage dependencies across the internal team and delivery partners.

Agile Coaching & Team Development

• Coach the team on Scrum values, principles, and practices, tailoring the approach to team maturity and context.
• Help the team internalize agile values rather than simply follow agile processes.
• Support PDLs and DMs in applying agile practices effectively within the team context.
• Provide informal coaching to Associate Scrum Masters when opportunities arise and contribute improvement ideas across the Scrum Master team.
• Own team-level agile health metrics, including velocity, sprint goal achievement, cycle time, and predictability.
• Proactively surface delivery risks and team health concerns to leadership.
• Drive data-informed retrospectives and sprint-over-sprint improvement.
• Communicate team progress, delivery health, and impediments clearly to Delivery Managers and stakeholders.
• Collaborate with PDLs on backlog readiness, refinement quality, and sprint readiness.
• Coordinate with other Scrum Masters and Delivery Managers on cross-team dependencies and delivery flow.
• Win Together by creating the psychological safety and team chemistry needed for collective high performance.
• The team demonstrates agile values and continuous improvement behaviors independently.

AI Integration (FY2026 Requirement — All Roles)

• Leverage AI tools to identify delivery risks and trends, summarize sprint and retrospective insights, improve reporting efficiency, and support data-informed continuous improvement while ensuring appropriate human review and judgment.

Video Screen with Talent Acquisition Team

Video interview with the Hiring Manager (via MS Teams)

Technical Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.