Scrum Master

Socket.dev; Alpharetta (GA); Hybrid; USD 93,000 - 200,000; Full time

Benefits offered by this job

Competitive base pay

401(k) with matching

Health and dental benefits

Paid time off + holidays

Tuition reimbursement

Birthday off

Job summary

Delta Dental is seeking an experienced Scrum Master to guide agile teams toward best practices in Scrum, SAFe, and Kanban. You will support Product Owners, facilitate ceremonies, and remove impediments to maximize value delivery.

Join a collaborative environment focused on quality care and innovative health solutions. The role offers a hybrid work arrangement and comprehensive benefits.

Qualifications

• 2+ years of experience with a Bachelor’s degree in Information Technology or equivalent.
• Delivery leadership experience in technology with minimum 2 years of Agile delivery experience.
• Strong knowledge of facilitation, situational awareness, conflict resolution.
• Understand various Agile methodologies and frameworks; SAFe, Scrum, Kanban, XP.
• Effective communication skills, ability to adapt style to suit different audiences.
• Ability to teach simple Agile concepts to teams.
• Ability to analyze data and draw insights on team performance.
• Knowledge of basic technical terminology and processes/systems.
• Practice Lean Agile leadership.
• Servant leadership, stakeholder management and negotiation skills.
• Strong problem solving and analytical skills.
• Good understanding of software design and delivery.
• Knowledge of Visio, Jira, Confluence, and Jira Align, Miro.
• Certified Scrum Manager preferred

Responsibilities

• Applies Agile principles, values, practices, and mindsets.
• Supports Product Owners with backlog maintenance, backlog prioritization, and user story refinement process to deliver highest business value.
• Ensures the Scrum team is practicing core Agile principles of collaboration, prioritization, and accountability to achieve Sprint goals.
• Facilitates Sprint planning, daily Scrum, dependency reviews, demos to stakeholders, and retrospectives.
• Uses Scrum of Scrums forum and coordinates with other teams to manage cross-team dependencies.
• Facilitates frequent retrospectives, sharing metrics to identify and implement improvements.
• Identifies and resolves impediments, removing barriers and enabling cooperation.
• Drives risks, issues and dependencies to resolution.
• Escalates impediments that cannot be resolved by the team.
• Able to support Kanban teams when needed

Skills

Agile knowledge

Facilitation

Backlog refinement

Communication

Data analysis

Servant leadership

Stakeholder management

Problem solving

Software delivery understanding

Negotiation

Education

Bachelor’s degree in IT or equivalent

2+ years Agile delivery experience

Tools

Visio

Jira

Confluence

Jira Align

Miro

Job description

The Scrum Master will be responsible for acting as a servant leader to Agile team(s), and a facilitator for the development team and Product Owner. They will lead the team and organization to diligently apply Agile/Scrum practices, values, roles and theory. They will drive risks, issues, and dependencies to resolution and own communications for the team. They will be responsible for monitoring the Scrum processes and Scrum meetings while increasing team efficiency and advocating for changes that will ensure quality and timeliness.

Responsibilities

• Applies Agile principles, values, practices, and mindsets
• Supports Product Owners with backlog maintenance, backlog prioritization, and user story refinement process to deliver highest business value
• Ensures the Scrum team is practicing the core Agile principles of collaboration, prioritization, and team accountability to achieve Sprint goals and lead the team towards Agile maturity
• Facilitates Sprint planning, daily Scrum, dependency reviews, demos to stakeholders, and retrospectives
• Uses Scrum of Scrums (SOS) forum and coordinates with other teams to manage cross-team dependencies
• Facilitates frequent retrospectives, sharing metrics to identify and implement improvements
• Identifies and takes ownership of resolving impediments, removing barriers, and enabling cooperation
• Drives risks, issues and dependencies to resolution
• Escalates impediments that cannot be resolved by the team
• Able to support Kanban teams when needed

Qualifications

• 2+ years of experience w/Bachelor’s degree in Information Technology field or equivalent
• Delivery leadership experience in technology with minimum of 2 years of Agile delivery experience
• Strong knowledge of facilitation, situational awareness, conflict resolution
• Understand various Agile methodologies and frameworks; SAFe, Scrum, Kanban, XP
• Effective communication skills, ability to adapt style to suit different audiences
• Ability to teach simple Agile concepts to teams
• Ability to analyze data and draw insights on team performance
• Knowledge of basic technical terminology and processes/systems
• Practice Lean Agile leadership
• Servant leadership, stakeholder management and negotiation skills
• Strong problem solving and analytical skills
• Good understanding of software design and delivery
• Knowledge of Visio, Jira, Confluence, and Jira Align, Miro
• Certified Scrum Manager preferred

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 22. $92,500 - $200,400

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.)or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York