Scriptwriter / Prompt Engineer

Itcharm; Idaho; Remote; USD 80,000 - 130,000; Full time

Job summary

Itcharm, an innovative startup in AI solutions, seeks a Scriptwriter / Prompt Engineer to analyze business processes and design scripts for AI agents. The role involves developing training data and enhancing AI performance across various industries using cutting-edge technologies and methodologies.

Benefits

Experienced team

Cutting-edge technologies

Rapid career progression

Remote work opportunities

Competitive compensation

Entrepreneurial spirit

Qualifications

• Experience in business process analysis and automation in fintech, telecom, or retail.
• 2-3 completed projects in AI/ML.
• Extensive hands-on experience with various LLMs.

Responsibilities

• Analyze client-side business processes and design scripts for AI agents.
• Create training datasets and assess AI agent performance.
• Develop methodologies to refine agents.

Skills

Business process analysis

Data handling in AI/ML projects

Prompting LLMs

Designing conversational flows

Analytical skills

Python scripting

Tools

RASA

Job description

An innovative startup specializing in machine learning and AI solutions.

We are developing a cutting-edge platform that enables virtual employees for medium and large enterprises across various industries. Our solution leverages advanced conversational AI, large language models (LLMs), and natural language and speech processing technologies.

Our team has extensive experience in generative AI (GenAI) and specialized expertise in machine learning and speech technologies. We have previously developed voice assistants like Alexa and Siri for local markets and created our own GPT technology prior to the release of ChatGPT.

With several major projects already in progress, we are looking to expand our team. Currently, we are seeking talented candidates for the position of Scriptwriter / Prompt Engineer.

Responsibilities:

• Analyze how business processes work on the client side: study internal instructions for employees, as well as real conversation recordings and transcripts;
• Based on this analysis, design scripts and prompts for AI agents to automate these processes;
• Create training and test data sets;
• Develop and apply methodologies to assess the quality of the AI agents’ performance and use them to refine the agents.
• Background in business process analysis and automation — ideally in fintech, telecom, or retail;
• Experience working with data in AI/ML projects, with at least 2–3 successfully completed;
• Extensive hands-on experience prompting LLMs (ideally several different models) for business use cases;
• Experience designing conversational flows for AI agents or chatbots using specialized platforms — ideally RASA;
• Strong analytical skills: ability to break down complex systems, identify key elements, and communicate them clearly and concisely;
• Python scripting skills are a plus.

What we offer:

• Experienced team, we are formed by a team of enthusiastic professionals who created award-winning devices, voice assistants and other AI-driven products for BigTech corporations.
• Cutting-edge technologies, we build a technology using our areas of expertise including Computer Vision, Speech Technologies, Natural Language Understanding, Generative AI incl. LLM and Diffusion models.
• Rapid career progression, facilitated by our team of seasoned senior professionals who hail from prestigious, industry-leading companies.
• Remote work opportunities from anywhere globally.
• Company has prominent clients with an opportunity for you to work on different projects and/or to be involved in developing our proprietary own products.
• Competitive compensation, surpassing market standards.
• A company with entrepreneurial spirit. We offer a unique mix of a secure workspace thanks to the big clients raised along with a true start-up culture!