Scribe Tech - Park Slope

Summit Health Management; New York, Northern (NY, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA coverage

401k plan

Job summary

VillageMD is seeking a Scribe Tech to capture accurate patient visit documentation in the EMR and assist physicians with basic care in a fast-paced urgent care setting.

Responsibilities include directing patient flow, maintaining DOH-compliant labs, and delivering excellent customer service while adhering to established protocols. This role offers exposure to CNA/MA/EMT career paths and valuable healthcare experience.

Qualifications

• High School Diploma or GED is required; college degree a plus.
• Medical Assisting program and/or phlebotomy certification preferred but not required; training provided.
• BLS certification required at time of hire.

Responsibilities

• Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
• Assist the physician with basic patient care and medical procedures.
• Assist site management with directing patient flow, inventory, and lab follow-up.
• Ensure site lab compliance with DOH regulations.
• Provide exceptional customer service while following established protocols and maintaining high-quality work.

Skills

Bedside manner

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Team player

Adaptable

Computer proficiency

Bilingual

Basic Life Support

Education

High School Diploma or GED

Medical Assisting program

Phlebotomy certification

Job description

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

The work we do is changing the lives of our patients, our communities, and each other. Join us as we deliver the care we want to see in the world. Together, we can create better outcomes for all.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Scribe Tech is responsible for: Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner.

Assisting the physician with basic patient care and medical procedures.

Assisting site management with directing patient flow, inventory, and following up on labs.

Ensuring site lab compliance with Department of Health (DOH) Regulations.

Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.

*This is a great opportunity for those interested in CNA, MA, EMT, or Paramedic careers * Great exposure to the healthcare profession (excellent resume builder for medical school, PA school, nursing school).

Essential Functions/Responsibilities

• Assisting the physician with basic patient care and medical procedures, which may include but is not limited to phlebotomy, Urine Drug Screens, lab processing, fit testing, rapid point of care testing, UA, EKG, procedure set ups, etc.
• Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include but is not limited to logbook maintenance, checking for expired medications and supplies, proper handling of specimens etc.
• Escort patients to exam rooms, x-rays or other facilities on site as needed.
• Ability to maintain quick pace in fast paced urgent care facility for the duration of scheduled shift (8-12 hours except for meals/break time).
• Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare.
• Communicating with patients, pharmacies, and physicians over the phone under physician guidance.
• Helping maintain a clean, courteous, and professional working environment.
• Ensuring the site is fully stocked with supplies.
• Providing compassionate care to our patients.

Qualifications

• High School Degree or GED, Undergraduate degree a plus
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
• Friendly and professional with excellent bedside manner.
• Flexible with full-time work schedule including a weekend day.
• Excellent verbal, written, and interpersonal skills.
• English language (speaking and writing) skills required.
• High attention to detail.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Team player.
• Knowledge of third-party payor requirements preferred.
• Strong aptitude for detail, and ability to work independently, required.
• Strong organizational, problem solving, communication and interpersonal skills required.
• Computer Proficiency.
• Happy and positive thinking, able to project this attitude around others.
• Flexible & adaptable nature to work in a continuously evolving environment.
• Passion for helping others in an urgent care environment.
• Bilingual language skills required or preferred based on-site location.
• Basic Life Support (BLS) certification required at time of hire.

Physical requirements: The job may require at times to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies) to assist team members. Job also requires the ability to maintain a quick pace in fast paced urgent care medical facility for the duration of scheduled shift minus meal/break time.

#INDSCRIBE Pay Rate: $20.58 per hour

About Our Commitment

VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.