Scribe Tech

shm; New York (NY); On-site; USD 27,552 - 30,307; Full time

Job summary

VillageMD is seeking a Scribe Tech to capture accurate patient visit documentation in the EMR and assist physicians with basic care and procedures. The role includes supporting site managers with patient flow and labs, while ensuring DOH compliance and exceptional patient service.

The position offers opportunities to gain clinical exposure in urgent care settings, with on-site responsibilities and a fast-paced environment, and requires bilingual skills at some locations and a strong attention to

Qualifications

• High School Degree or GED required; medical assisting program/phlebotomy training a plus.
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
• Friendly and professional with excellent bedside manner.

Responsibilities

• Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner.
• Assisting the physician with basic patient care and medical procedures.
• Assisting site managers with directing patient flow, inventory, and following up on labs.
• Ensuring site lab compliance with Department of Health (DOH) Regulations.
• Provide unparalleled customer service to our patients, adhering to established protocols and work processes.

Skills

Verbal and written English

Excellent communication

Team player

Organizational skills

Detail-oriented

Computer proficiency

Education

High School Diploma or GED

Medical Assisting program or phlebotomy training

Tools

EMR systems

Job description

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

The Scribe Tech is responsible for:

Capturing accurate and detailed documentation of the patient visit into the EMR in a timely manner.

Assisting the physician with basic patient care and medical procedures.

Assisting site managers with directing patient flow, inventory, and following up on labs.

Ensuring site lab compliance with Department of Health (DOH) Regulations.

Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.

• This is a great opportunity for those interested in CNA, MA, EMT, or Paramedic careers
• Great exposure to the healthcare profession (excellent resume builder for medical school, PA school, nursing school)

Essential Functions/Responsibilities

• Assisting the physician with basic patient care and medical procedures, which may include but is not limited to phlebotomy, Urine Drug Screens, rapid point of care testing, UA, EKG, procedure set ups, etc.
• Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include but is not limited to logbook maintenance, checking for expired medications and supplies, proper handling of specimens etc.
• Escort patients to exam rooms, x-rays or other facilities on site as needed.
• Ability to maintain quick pace in fast paced urgent care facility for the duration of scheduled shift (8-12 hours except for meals/break time).
• Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare
• Assisting the physician with basic patient care and medical procedures set-ups
• Communicating with patients, pharmacies, and physicians over the phone under physician guidance.
• Helping maintain a clean, courteous, and professional working environment.
• Ensuring the site is fully stocked with supplies.
• Providing compassionate care to our patients.

Qualifications

• High School Degree or GED, Undergraduate degree a plus
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided.
• Friendly and professional with excellent bedside manner.
• Flexible with full-time work schedule including a weekend day.
• Excellent verbal, written, and interpersonal skills.
• English language (speaking and writing) skills required
• High attention to detail.
• Must exhibit passion for outstanding results and compassion for those we work with and serve.
• Team player.
• Knowledge of third-party payor requirements preferred.
• Strong aptitude for detail, and ability to work independently, required.
• Strong organizational, problem solving, communication and interpersonal skills required.
• Computer Proficiency
• Happy and positive thinking, able to project this attitude around others.
• Flexible & adaptable nature to work in a continuously evolving environment.
• Passion for helping others in an urgent care environment.
• Bilingual language skills required or preferred based on-site location.
• Basic Life Support (BLS) certification required at time of hire.

Physical requirements

The job may require at times to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies) to assist team members. Job also requires the ability to maintain a quick pace in fast paced urgent care medical facility for the duration of scheduled shift minus meal/break time.

Pay Rate

Pay Rate: $20.58 per hour

The provided compensation amount is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. Vil