Scribe

Piedmont HealthCare PA; Statesville (NC); On-site; USD 35,000 - 52,000; Full time

Job summary

Piedmont HealthCare PA in Statesville, NC is seeking a Medical Assistant to document patient histories, assist physicians, and manage tests, labs and imaging within the EHR. You will interact with patients, relay information to providers, and maintain accurate records in Allscripts.

The ideal candidate has CMA or MOA certification, a high school diploma (some college preferred), and at least one year in a public-facing role. Training in a MOA program is required.

Qualifications

• High school diploma; MOA program completed.
• Minimum 1 year in a public-facing role; CMA/MOA experience preferred.
• CMA/RMA/CCMA certification required or in progress.

Responsibilities

• Document patient history and exam details in EHR as dictated.
• Assist physician, order labs/imaging, and relay test results.
• Maintain accurate records and communicate with staff.
• Provide patient information with clarity and empathy.
• Uphold HIPAA and OSHA standards in daily tasks.
• Collaborate with physicians and clinic team to ensure smooth flow.

Skills

Organization

Penmanship

Typing 60wpm

Grammar & spelling

Medical terminology

Confidentiality

Communication

Allscripts knowledge

Multitasking

Punctuality

Focus

Coping with stress

Compassion

Patient education

Education

High school diploma

MOA program completed

CMA/RMA/CCMA certification

Tools

Allscripts

Job description

Description

GENERAL SUMMARY OF DUTIES:

Responsible for documenting patient history (including social, family, and past medical), medications, physical examination, review of systems as dictated by the provider in the patient room. Provides information regarding labs, imaging, referrals or any other pertinent information needed by the provider in the exam room. Conveys a positive image of clinic.

SUPERVISION RECEIVED:

Reports to Physician or Office Manager

SUPERVISION EXERCISED:

None

ESSENTIAL FUNCTIONS:

1. Work with/accompany physician at all times
2. Document information in EHR as dictated by provider in exam room
3. Identify and relay information regarding test, procedures, etc. from patient chart
4. Order all labs, imaging, prescriptions, etc. in EHR
5. Retrieve samples
6. Enter diagnoses in EHR
7. Enter charges in MD chart when applicable
8. Complete medical record in EHR for physician to sign
9. Maintain good communication with partnering RMA/CMA
10. Develop strong working relationship with physician
11. Be responsive to provider and patient needs while in exam room
12. Communicate clearly with provider, patient, and co-workers
13. Fulfills organization responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
14. Maintains OSHA/HIPAA Compliance as assigned to include: updating manuals; first responder for employees with exposures/incidents.
15. Other responsibilities or duties as assigned.

Requirements

EDUCATION:

High school diploma, some college preferred. Completed accredited MOA program.

EXPERIENCE:

Minimum of one-year work experience in public contact job, preferably service related. CMA/MOA experience in health care or a practice setting.

REQUIREMENTS:

Maintain Certified Medical Assistant status through one of the following:

• American Association of Medical Assistants (CMA)
• Certification as Registered Medical Assistant with American Medical Technologists. (RMA)
• National Healthcareer Association (CCMA), National Center for Competency Testing (NCMA) Maintain CPR certification

KNOWLEDGE AND SKILL REQUIREMENTS:

1. Organization skills
2. Excellent, legible penmanship
3. Upper level typing skills — minimum 60+wpm
4. Above average grammar/spelling
5. Knowledge of medical terminology
6. Understanding and compliance with confidentiality/privacy
7. Strong communication skills
8. Familiarity and comfort working within Allscripts — including orders, prescriptions, note, etc.
9. Ability to multi-task
10. Punctuality
11. Ability to focus
12. Ability to cope with job stress
13. Knowledge of health care field and medical specialty.
14. Knowledge of specific assisting tasks related to particular medical specialty.
15. Knowledge of information that must be conveyed to patients and families.
16. Skill intact and diplomacy in interpersonal interactions.
17. Skill in understanding of patient education needs by effectively sharing information with patients and families.
18. Ability to learn and retain information regarding patient care procedures.
19. Ability to project a pleasant and professional image.
20. Ability to plan, prioritize and complete delegated tasks.
21. Ability to demonstrate compassion and caring in dealing with others.

ENVIRONMENTAL/WORKING CONDITIONS:

Combination of medical office and exam/procedure room settings. Well-lighted, well ventilated. Exposure to communicable diseases and other conditions common to clinic setting.

PHYSICAL/MENTAL DEMANDS:

Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 50 pounds.