Screening Technician /Madison, WI (On-Site)

FTCRUMAD Fortrea Clinical Research Unit Inc.; Alabama; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, STD/LTD

401(K)

Paid time off (PTO)

Employee recognition awards

Multiple ERGs

Job summary

Fortrea Clinical Research Unit Inc. is seeking a Screening Technician for a fast-paced, office/clinic-based role in Madison, WI. You will interact with healthy volunteers, read protocols, and support various administrative tasks while learning clinical research processes.

The role emphasizes customer service, attention to detail, and strong written and verbal communication. Regular hours are Mon-Fri, with a daytime shift, in a collaborative, team-oriented environment.

Qualifications

• Associate degree required; additional experience may substitute for education.
• 3-4 years in an administrative support role.
• Strong English writing and communication skills.
• Customer-focused and able to adapt in a fast-paced environment.
• Typing 50 wpm preferred; proficient with Word, Excel, PowerPoint.

Responsibilities

• Provides secretarial, clerical, and administrative support for a Clinical Pharmacology business unit or department.
• Performs administrative duties such as handling calls, scheduling, calendars, expense reports, and correspondence.
• Coordinates meetings and minutes; supports scheduling activities including client visits and travel arrangements.
• Maintains departmental files and serves as a backup for front desk/switchboard.
• Performs other related duties as assigned.

Skills

Customer service

Attention to detail

English writing

Communication skills

Typing speed 50 wpm

Education

Associate degree

Tools

Microsoft Office

Job description

As one of the largest Clinical Research Organizations in the world, we have four Early Phase Clinical Research Units in the UK and US. We are currently seeking a Screening Technician, to interact directly with our healthy volunteer participants while learning to read clinical research protocols and enjoy working in a fast-paced team-oriented environment. Each day is different, you will be exposed to a wide variety of Therapeutic Indications and study types (ascending dose, first-in-human, food effect, drug to drug interactions, etc.) This is a full-time, office/clinic-based job in Madison, WI. Work hours: Mon-Fri / 630am -230pm

WHAT YOU WILL DO:

• Provides secretarial, clerical, and administrative support for a Clinical Pharmacology business unit or department.
• Performs administrative support and related duties which are broad, varied, and often of a complex/confidential manner such as handling telephone calls, scheduling appointments, maintaining calendars, completing Expense Reports, composes/types correspondence, etc.
• Coordinates and assists with various meetings/minutes (e.g., Management-Staff Meeting, Operations Meeting, etc.).
• Supports department's efforts on scheduling activities including client visits travel arrangements, scheduling meetings, maintaining calendars, agendas, etc.
• Maintains departmental files including but not limited to training files, client contract files, and project files.
• Serves as a backup for the front desk/switchboard.
• Performs other related duties as assigned.

YOU NEED TO BRING...

• Associate degree.
• Additional experience may be substituted for education requirements.
• 3-4 years in an administrative support role.
• Knowledge of science or a scientific background is preferred.
• Focus on the customer.
• Innovative and able to change.
• Requires unquestionable customer service skills, meticulousness, and the ability to be persistent while maintaining tact.
• Strong English writing and communication skills.
• Ability to type 50 wpm preferred.
• Advanced knowledge of computers and programs (e.g., word processing, Excel, PowerPoint).
• Ability to work in a fast-paced setting with many interruptions.
• Great attention to detail.

What do you get?

Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including but not limited to:

• Medical, Dental, Vision, Life, STD/LTD (multiple insurance carriers)
• 401(K)
• Paid time off (PTO)
• Employee recognition awards
• Multiple ERGs (employee resource groups)

Physical Requirements:

• Ability to work in an upright and/or stationary position for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment.
• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Light to moderate lifting and carrying, or moving of objects, including luggage and laptop computer with a maximum lift of 15-20 lbs.
• Regular and consistent attendance.
• Varied hours may be required.

Learn more about our EEO & Accommodations request here.

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