Screening Solutions Specialist - Cape Cod

Thornton Tomasetti; United States; Remote; USD 61,000 - 123,000; Full time

Job summary

Abbott Cancer Diagnostics is seeking a Screenings Solutions Specialist to drive growth of Cologuard in medical practices across the Cape Cod market. You will build relationships, analyze care pathways and implement account plans to improve patient outcomes and increase sales.

Strong communication and CRM skills are essential, with travel required. The role emphasizes data-driven decisions using Engage, Excel and Tableau, and collaboration with Medical Affairs, Marketing and SA teams in a

Qualifications

• Bachelor's degree in Sales, Business Management, Marketing or Science, or 4 years relevant experience.
• 2+ years of sales, inside sales or account management experience OR 1+ years of healthcare-related experience.
• Valid driver's license with no major violations in the last 36 months.
• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Generate deep insight into local healthcare ecosystems to identify opportunities to improve patient outcomes.
• Analyze the treatment journey across the local care system to identify account opportunities with healthcare providers.
• Build a network of relationships within accounts to uncover unmet needs and capture CRM data.
• Synthesize data using Engage (CRM), Excel and Tableau to inform account potential and strategy.
• Develop and implement business and account plans to increase visibility and drive sales growth.

Skills

Strong verbal and written comms

Excellent interpersonal skills

Strong presentation skills

Time management

Organizational skills

CRM / relationship management

Education

Bachelor's degree in Sales, Business Management, Marketing or Science

Tools

CRM (Engage)

Excel

Tableau

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.

• Career development with an international company where you can grow the career you dream of.
• An excellent retirement savings plan with a high employer contribution.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

At Abbott Cancer Diagnostics, we are cancer fighters. We are united by our mission to change lives by providing earlier, smarter answers. Through advances in cancer detection and treatment guidance, we will help eradicate the disease and the suffering it causes.

A Screening Solutions Specialist (SSS) is a front-line position in the fight against cancer. The SSS will drive product growth of Cologuard in medical practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening.

The Opportunity

This role aims to enhance customer relationships to drive growth and revenue while enhancing the system of care and deliver improved patient outcomes through integration of our solutions. Come join the fight. This is a field-based position supporting the Cape Cod market.

What You’ll Work On

Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science’s solutions.

Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of our current and future pipelines.

Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points.

Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities in order to focus effort, including working across the Market team.

Develop and implement business and account plans to increase the visibility and awareness of the Company’s products and maximize opportunities and sales growth.

Create business and account plans based on opportunities to drive acceptance of Cologuard and other solutions to enhance clinical decision making and the effectiveness of the system of care.

Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches that evaluate and address customer needs, in collaboration with a range of internal stakeholders including Screening Advocate (SA), Medical Affairs and Marketing.

Inform, educate and enable target physician and stakeholder groups about our products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids.

Proactively drives business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.

Seeks regular feedback from customers about their experience, service, satisfaction and perceived value of working with Abbott Cancer Diagnostics.

Lead the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customers satisfaction, improve patient outcomes and business opportunities.

Ensures execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross-functional stakeholders, including Account Managers, Area Manager, Marketing, Sales Operations and Internal Sales Support.

Communicates a clear and compelling description of customer needs and opportunities to internal stakeholders in order to mobilize resources and shape solutions to address current and future customer needs.

Ensures that the team conducts business to the highest ethical and professional standards, consistent with our guidelines and policies and regulatory requirements and upholding the company mission and value through accountability, innovation, integrity, quality and teamwork.

Strong verbal and written communication skills including strong questioning and listening skills.

Confident, professional, and creditable presence.

Strong presentation skills: ability to effectively convey concepts in a clear, concise and professional manner through telephone and face-to-face interactions.

Excellent interpersonal, time management and organizational skills.

Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

Support and comply with the company’s Quality Management System policies and procedures.

Maintain regular and reliable attendance.

Ability to act with an inclusion mindset and model these behaviors for the organization.

Ability to work designated schedule.

Ability to work nights and/or weekends, as needed.

Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.

Ability to work on a computer and phone simultaneously.

Ability to travel locally on a daily basis, and at times, overnight travel may be required based on the territory and/or business needs.

Required Qualifications

• Bachelor's degree Sales, Business Management, Marketing or, Science, or any other related field or 4 years relevant experience in lieu of degree.
• 2+ years of previous sales, inside sales or account management experience OR 1+ years of previous sales experience plus 1+ years of experience in a healthcare setting or other field related to the essential duties of the role OR Completion of active-duty military service as a Junior Officer or above (Candidates may still be involved with military reserves).
• Possession of a valid driver’s license; no suspended, revoked, surrendered, invalid, etc. allowed. No more than two moving violations, events, or accidents within the last 36 months. No alcohol or drug event in which a vehicle was driven by the candidate or employee, including but not limited to Blood Alcohol Content (BAC) failure, refusal to submit to alcohol or drug test, alcohol related suspension, etc. in the last 36 months. No other results from the Motor Vehicle Report (MVR) check that exposes Exact Sciences to what Exact Sciences deems to be an unacceptable level of liability.
• Ability to meet any requirements set by healthcare facilities for access to those facilities (e.g. vaccination requirements, mask requirements, etc.).
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Legal authorization to work in the country of employment without current or future sponsorship.

Preferred Qualifications

• 2+ years of experience in sales of medical devices or diagnostics.
• Experience working with primary care physicians targeted customers.
• Background in commissioned, tangible product sales.
• Expertise in computer technology that is specific to sales.
• Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.
• Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently in an environment of complexity and ambiguity.
• Ability to create value for others through the presentation of new processes and concepts.
• Able to productively and proactively contribute to a team environment, while demonstrating ability to manage workload and priorities independently.
• Ability to function productively within a fast-paced, multi-tasking, entrepreneurial environment.
• Ability to work on telephone and on a computer simultaneously.

Compensation & Location

The base pay for this position is $61,300.00 – $122,700.00

JOB FAMILY: Sales Force

DIVISION: ONCO Cancer Diagnostics

LOCATION: United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: Yes, 75 % of the Time

MEDICAL SURVEILLANCE: No

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Equal Opportunity / EEO

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Español: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter