Scooper - Capitol Hill $21.30 + avg. $10.04 tips!

Salt & Straw; Seattle (WA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Flexible scheduling

401(k) match

Health benefits eligibility

Team discount

Educational assistance

Job summary

Salt & Straw in Seattle is seeking enthusiastic ice cream scoopers to create memorable guest experiences, guide guests through our flavors, share ingredient stories, and help the shop run smoothly.

You will deliver exceptional service, scoop ice cream, make cones, process transactions, and support daily operations in a fast-paced environment. Training and growth opportunities are available.

Qualifications

• 16+ years old
• Able to work evenings, weekends, and holidays
• Food service or customer service experience preferred

Responsibilities

• Deliver exceptional customer service and create welcoming experiences for every guest
• Share flavor stories and offer samples
• Scoop ice cream, make waffle cones, operate the register, and support daily shop operations
• Greet guests, answer questions, and guide the flow of the shop
• Maintain food safety, cleanliness and organization throughout the shift

Skills

Customer service

Guest interaction

Communication

Teamwork

Job description

Create Moments That MatterNow Hiring: Ice Cream Scoopers – Salt & StrawAt Salt & Straw, we believe in making it count—every scoop and every guest interaction.We're hiring Scoopers to create memorable experiences. More than serving ice cream, Scoopers guide guests through our flavors, share ingredient stories, and create meaningful connections.If you love working with people, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality, we'd love to meet you.What You'll DoScoopers are at the heart of the Salt & Straw experience, creating memorable moments for guests while helping the shop run smoothly.You will:Deliver exceptional customer service and create welcoming experiences for every guestShare flavor stories, offer samples, and help guests discover their next favorite scoopScoop ice cream, make waffle cones, operate the register, and support daily shop operationsGreet guests, answer questions, and help guide the flow of the shopAccurately process transactions and assist with online and delivery ordersPrepare products according to recipes and quality standardsRestock ice cream, supplies, and retail products throughout the shiftMaintain food safety, cleanliness, and organization standards across the shopSupport dishwashing, cleaning, and other operational tasks that keep the shop running smoothlyWork collaboratively with teammates to create a positive and supportive environmentWhy You'll Love It HereWe offer competitive pay, flexible scheduling, meaningful benefits, and opportunities to grow.Financial Flexibility: Optional earned wage access and a 401(k) match after three months—even for part-time Team MembersHealth & Wellness: Medical, Dental, and Vision benefits may become available upon reaching eligibility requirementsMental Health Support: Free, 24/7 access to licensed mental health professionals for Team Members and their familiesWork-Life Balance: Flexible scheduling, paid sick time, paid parental leave, and paid voting timeEducation & Growth: Up to $1,800 annually in Educational Assistance plus opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager rolesTeam Discount: 30% off all the magicFirst Dibs on Flavors before the publicPet Insurance and additional wellness benefitsFlexible Spending Accounts, commuter benefits, and moreYou're a Great Fit If You:Are 16+ years oldCan work evenings, weekends, and holidaysCan work at least 3 shifts per week, including 2 closing shiftsEnjoy working with people and creating memorable guest experiencesHave strong communication skills and a positive attitudeThrive in fast-paced environments and enjoy staying busyWork well as part of a team and support those around youAre curious, dependable, and eager to learnHave food service, retail, coffee, restaurant, hospitality, or customer service experience (preferred but not required)Are comfortable discussing flavors, offering samples, and engaging with guestsReady to Scoop the Unbelievable? This is more than a job. It’s a chance to build something that matters, with your hands, your heart, and a whole lot of ice cream.Important NotesFood Allergy Warning: This role involves working in an environment where common food allergens (peanuts, tree nuts, dairy, eggs, soy, wheat, seafood) are present.Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.E-Verify Participation: We participate in E-Verify to confirm work authorization.Our ValuesCreate the UnbelievableShow Up GenerouslyAct with Thoughtful CuriosityShare Human KindnessMake It CountThese values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.