Job Summary
The SCM Inbound Lead (Warehouse) is responsible for leading daily inbound warehouse operations, including delivery coordination, unloading, receiving inspection, system receipts, putaway, and replenishment. This hands-on role assigns and supports warehouse associates, ensures inventory is received accurately and made available on time, resolves inbound exceptions, and maintains safe, organized receiving operations. The role uses ERP/WMS systems, barcode scanning, and operational data to improve receiving accuracy, productivity, and inventory visibility.
Job Description / Essential Duties & Responsibilities
- Assign daily receiving, unloading, inspection, and putaway tasks based on inbound schedules, shipment volume, staffing, and operational priorities.
- Coordinate delivery appointments and dock readiness with SCM, carriers, and warehouse teams; communicate delays, capacity constraints, and urgent receipts.
- Lead safe unloading and verify SKU, quantity, unit of measure, carton/pallet counts, and product condition against purchase orders, ASNs, packing lists, and bills of lading.
- Inspect inbound packaging, labels, lot/batch numbers, and expiration dates as applicable; document shortages, overages, damages, and other discrepancies with supporting records and photos.
- Ensure receiving transactions are entered accurately and promptly in ERP/WMS; validate item, quantity, lot, inventory status, and location data before closing receipts.
- Segregate and clearly identify damaged, nonconforming, or unapproved inventory; coordinate disposition with SCM and quality teams before release or adjustment.
- Direct putaway and replenishment to designated locations, maintain location accuracy, and apply FIFO/FEFO rotation requirements where applicable.
- Track inbound backlog, dock-to-stock time, receiving accuracy, putaway completion, and team productivity; report exceptions and corrective actions to SCM leadership.
- Develop and maintain SOPs for unloading, inspection, receiving, labeling, putaway, scanning, and inbound exception handling.
- Train and coach warehouse associates on safe handling, equipment use, receiving standards, ERP/WMS transactions, and barcode scanning; monitor work quality and adherence to procedures.
- Investigate inventory discrepancies and receiving errors with inventory control; support cycle counts and troubleshoot scanner, label printer, and system workflow issues.
- Maintain clear docks, aisles, and staging areas; reinforce safe equipment practices and partner with SCM and outbound teams to improve space utilization, workflow, and inventory availability.
- Perform other duties as assigned.
Skills
- Strong leadership, coaching, and team coordination skills.
- Excellent attention to detail and accuracy in product verification and system transactions.
- Strong organizational, prioritization, and time-management skills.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Effective communication skills for coordinating with warehouse teams, SCM, and carriers.
- Practical ability to translate system knowledge and operational data into process improvements.
Knowledge
- Working knowledge of inbound receiving, purchase orders, ASNs, packing lists, bills of lading, and discrepancy documentation.
- Working knowledge of safe unloading, material handling, pallet storage, and warehouse organization.
- Strong working knowledge of ERP/WMS, barcode scanning, inventory transactions, and basic spreadsheet reporting.
- Understanding of lot/batch traceability, expiration-date controls, FIFO/FEFO rotation, and inventory status management.
- Understanding of inventory accuracy controls, receiving KPIs, and standard operating procedures.
Qualifications
- 3+ years of warehouse, distribution, receiving, or logistics experience preferred.
- 1+ years of warehouse lead, supervisor, or similar leadership experience.
- Hands-on experience with inbound receiving, inventory verification, putaway, and ERP/WMS transactions.
- Experience in consumer products, beauty, cosmetics, or retail distribution; process improvement or warehouse technology project experience is a plus.
Education & Experience
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Forklift and/or powered industrial truck experience preferred; complete required training and authorization before operating equipment.