School Success Manager (Victoria)

Atomi; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hours

Generous leave

Location independence

Growth opportunities

Wellbeing program

Parental leave

Team events

Free company services

Work with the best

Job summary

Atomi is seeking a School Success Manager to own relationships with a portfolio of existing schools, from rollout through renewal and expansion. You will coach senior teachers on our pedagogy, drive adoption and build change-management strategies that deliver exceptional student outcomes.

You will represent Atomi externally through thought leadership, content marketing, conferences and media while collaborating with Sales, Product and Marketing to enhance the customer experience and grow

Qualifications

• Experience in education sector with secondary schools or educators is highly valued.
• Ability to balance trusted advisory with growth goals.
• Experience making outbound calls and conducting high-level business discussions.
• Experience delivering training, workshops or presentations to senior audiences.
• Excellent communication and relationship-building skills.
• Experience in fast-paced, collaborative environments and adaptability.
• Commitment to continuous improvement and openness to feedback.

Responsibilities

• Conduct workshops, webinars, training sessions and onsite meetings with key stakeholders.
• Coach customers to become product experts and achieve self-sufficiency in schools.
• Use data to proactively manage activation and address at-risk schools.
• Develop and execute account plans to expand relationships and drive revenue growth.
• Multithread within schools and engage new contacts and departments.
• Lead renewal and expansion demos and pricing negotiations to meet targets.
• Collaborate with Sales, Product and Marketing to improve the customer experience.
• Represent the company through case studies, conferences and thought leadership.

Skills

Education sector

Growth mindset

Outbound sales

Training delivery

Communication skills

Collaboration

Feedback openness

Tools

HubSpot CRM

Job description

Join the company: Reinvent how the world learns.At the company, our mission is to help unlock the world's potential by optimising the way we teach and learn. Our platform combines cutting-edge technology with a creative, human-first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere.

We're driven by curiosity, humility and a relentless focus on quality and innovation. At the company, your ideas matter, your creativity counts and your work directly impacts how hundreds of thousands of learners engage with education around the globe.

Come build something remarkable with us.The opportunityAs a School Success Manager, you will own the full relationship with a portfolio of existing the company schools, from rollout and adoption through to renewal and expansion. You'll be the school's trusted advisor on best practice and the commercial lead on growing the partnership.

A key part of your role will be helping School Executives structure and manage school-wide the company deployments, coaching senior teachers on the company's methodology and innovative pedagogy and building change management strategies that drive adoption, self-sufficiency and phenomenal student results. Strong adoption creates the foundation for growth, and you'll turn that value into new departments, new contacts and expanded partnerships.

You'll also represent the company externally through thought leadership, including content marketing, conference presentations and media.

What you'll do

• Conduct workshops, webinars, training sessions and onsite meetings, building productive relationships with key stakeholders
• Coach customers to become product experts so their schools become increasingly self-sufficient
• Use data and insights to proactively manage activation and address at-risk schools
• Develop and execute account plans that expand customer relationships and drive revenue growth
• Multithread within your schools, running outbound activity to engage new contacts and departments
• Manage a pipeline of renewal and expansion deals, leading demos and pricing negotiations to exceed your targets
• Partner with Sales, Product and Marketing to improve the customer experience and translate customer challenges into new solutions
• Represent the company externally through case studies, conference presentations and thought leadership

What you'll bring

• Experience within the education sector, particularly working with secondary schools or educational staff, will be highly regarded
• Ability to balance a trusted advisor relationship with a commercial growth agenda
• Experience making outbound calls and conducting high-level business discussions
• Experience delivering training, workshops or presentations to a range of audiences, including senior executives
• Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders
• Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt
• A commitment to continuous improvement, a questioning mindset and openness to constructive feedback
• Familiarity with CRM systems, preferably HubSpot
• Startup or EdTech experience is advantageous, but not required
• A valid Working With Children Check (WWCC) in Victoria.

Working at the company

• Tailored flexibility: Enjoy work-life balance with hours that adapt to your needs, whether for university, family or personal time
• Generous leave: Experience additional paid leave options as a permanent team member
• Location independence: Work from Sydney, interstate or wherever you find inspiration
• Growth and development: Use ongoing opportunities to improve your skills and expand your knowledge
• Holistic wellbeing: Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self
• Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents
• Work with the best: We know you want to work alongside the best, so we work hard to hire only the best
• Regular social in-person and remote events: Including team sports competitions, trivia nights and themed annual events
• the company access: Enjoy free the company services for you and your family

Please note: You'll need Australian working rights for this role.