School Operations Coordinator, Alpha - $75,000/year USD

Crossover; Dorado (PR); On-site; USD 64,000 - 86,000; Full time

Job summary

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

At our Austin campus, you’ll be the force that keeps the engine humming: safeguarding time for focused learning, running safe and orderly operations, and clearing obstacles so Guides can mentor at full capacity. You’ll own facilities flow, front-line tech support, and community communications.

Qualifications

• Bachelor's degree required or equivalent.
• 2+ years of multi-part operations experience in education, events, hospitality, or other high-service environments.
• Calm under pressure; proactive problem-solver who can juggle priorities without losing accuracy.
• Comfortable with basic IT support and Google Workspace administration.
• Clear, respectful written and verbal communication.
• Authorized to work in the U.S.; on-site in Austin, TX (no visa sponsorship).

Responsibilities

• Run the daily schedule with precision so learning blocks start on time and finish strong.
• Handle first-line tech needs and coordinate escalations with IT.
• Maintain a safe, orderly campus with drills, incident tracking, and vendor oversight.
• Communicate clearly with students, families, and staff; close loops fast.

Skills

Calm under pressure

Problem solving

Team communication

Google Workspace

Education

Bachelor's degree (any field)

Tools

Google Workspace

Job description

\"Alpha is opening new campuses all over America. Why? Because their students love school, learn valuable life skills, and run laps around their peers academically.\"

Alpha is hiring.

LOCATION NOTE:: This is a full-time, in-person role at our Austin campus.

If you see chaos and instinctively sketch the playbook, you’ll feel right at home here. Alpha exists for students who learn faster, crave challenge, and want real responsibility. We pair rigorous academics with life skills and a tight 2-Hour Learning model so kids move quickly and confidently. We need a builder who can turn a busy school day into a smooth, high-performance system—every bell, every handoff, every detail on point.

At our Austin site, you’ll be the force that keeps the engine humming: safeguarding time for focused learning, running safe and orderly operations, and clearing obstacles so Guides can mentor at full capacity. You’ll own facilities flow, front-line tech support, and community communications, creating an environment where ambition is normal and independence is trained. If you like crisp standards, quick decisions, and visible outcomes, this is the work for you.

What You Will Be Doing

• Running the daily schedule with precision so the 2-Hour Learning blocks start on time, stay quiet, and finish strong.
• Handling first-line tech needs (device setup, basic troubleshooting) and coordinating escalations with IT.
• Maintaining a safe, orderly campus: drills, incident tracking, vendor oversight, and facilities readiness.
• Communicating clearly with students, families, and staff; closing loops fast and documenting decisions.
• Supporting campus milestones—events, onboarding, supply and space management—so the site always feels prepared.

What You Won’t Be Doing

• This role does not involve teaching academics or writing curriculum; Guides lead student mentorship while you drive the systems.
• Sitting in a back office; your work is front-of-house and directly tied to student progress and family trust.
• Spending time on busywork that doesn't improve speed, safety, or quality of learning.

School Operations Coordinator Key Responsibilities

Ensure the campus environment is always safe, ready, and supportive so that students and staff can focus on learning and growth, not logistics.

Basic Requirements

• Bachelor's degree (any field)
• 2+ years running multi-part operations in education, events, hospitality, or another high-service environment.
• Calm under pressure; proactive problem-solver who can juggle priorities without losing accuracy.
• Comfortable with basic IT support and Google Workspace administration.
• Clear, respectful written and verbal communication that earns confidence.
• Authorized to work in the U.S.; available to work on-site in Austin, TX (no visa sponsorship).

About Alpha

Join the team building school around student growth

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills.

Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members.

Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience.

A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.

Alpha is where you can do the most meaningful work of your career.

There is so much to cover for this exciting role, and space here is limited.

Working with us

This is a full-time, W2 employee position with immediate access to benefits (https://support.crossover.com/article/7581-w2-benefits-u-s-paychex-paid-only). All roles are year-long positions. The compensation level for this role is $75,000 USD/year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.