School Office Manager- Excel Center Bartholomew County

Goodwill of Central & Southern Indiana; Columbus (IN); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

Tuition reimbursement

Health plan

Generous PTO and holidays

Sabbatical and parental leaves

Life, dental and vision insurance

Disability plans

Wellness program

Retirement plan with company match

PSLF eligibility

Job summary

The Excel Center, operated by Goodwill Education Initiatives and part of Goodwill of Central & Southern Indiana, seeks a School Office Manager in Columbus, IN. This full-time, Monday–Friday role supports enrollment, front-office operations, and communications to ensure a smooth student experience.

Responsibilities include overseeing enrollment processes, maintaining records, coordinating supplies, and building community partnerships to drive outreach and enrollment goals.

Qualifications

• Experience coordinating office operations and supporting administrative processes.
• Strong communication skills in person, written, and digital formats.
• Ability to build and sustain collaborative relationships with staff and partners.
• Excellent organizational skills and attention to detail in a fast-paced school setting.
• Ability to apply common sense to carry out instructions and solve problems.
• Demonstrates ethical conduct and confidentiality in handling information.
• Working knowledge of common software tools (G Suite, MS Office).
• Ability to monitor information and report on enrollment and administrative metrics.
• Demonstrates adaptability in a changing school environment.

Responsibilities

• Serve as primary point of contact for student enrollment processes and ensure documentation and deadlines are met.
• Maintain enrollment records and assist with enrollment-related issues to support goals.
• Coordinate communication and branding systems across the school building.
• Maintain inventory of supplies using purchasing systems and procedures.
• Build and maintain relationships with community partners to enhance outreach and enrollment efforts.
• Liaise with community organizations to coordinate school outreach activities.
• Track student and school information related to enrollment and administrative processes; support recruitment and outreach with leadership.
• Support school-wide initiatives related to graduation outcomes, enrollment needs, and student achievement.
• Assist in implementing efficient administrative procedures across operations.

Skills

Office management

Communication

Collaborative relationships

Organizational aptitude

Reasoning

Ethical conduct

Technical knowledge

Info monitoring/reporting

Adaptability

Tools

G Suite

MS Office

Student information systems

Job description

This is a full-time M-F role, and the hourly pay range is $19-$23/hr., and includes full benefits (below).

The School Office Manager coordinates office operations, procedures, and resources to support the effectiveness and efficiency of The Excel Center. This role works closely with staff and students to maintain organized daily operations and ensure the front office functions smoothly. Responsibilities include coordinating student enrollment processes, maintaining supply inventory systems, managing purchasing procedures, and supporting communication and operational systems throughout the school. This role collaborates with school leadership and staff to ensure administrative processes support student success, enrollment goals, and the overall student experience.

Example Duties and Activities

• Serves as a primary point of contact for student enrollment processes, ensuring documentation is completed accurately and deadlines are met within enrollment systems.
• Maintains enrollment records and assists with resolving enrollment-related issues to support school enrollment goals.
• Coordinates systems of communication and branding throughout the school building.
• Maintains inventory of supplies and materials for staff using the electronic purchasing system and established purchasing processes.
• Builds and maintains relationships with key community partners that assist with student outreach and enrollment efforts.
• Serves as a liaison with community partner organizations to coordinate opportunities for the school to participate in community outreach activities.
• Maintains systems for tracking student and school information related to enrollment and administrative processes. Supports the coordination of student recruitment, enrollment, and outreach efforts in collaboration with school leadership and staff.
• Works with the School Director and support teams to support school-wide initiatives related to graduation outcomes, enrollment needs, student achievement, and retention.
• Supports the implementation of administrative procedures that promote efficient and organized school operations.
• Establishes personal professional goals and action plans to support ongoing growth and effectiveness in the role.

Required Competencies

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• Office Management Professional - Has experience coordinating office operations and supporting administrative processes that help teams function effectively. Responsibilities may include front office administrative work, supply inventory management, purchasing, and maintaining operational systems.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes.
• Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion.
• Reasoning Ability - Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to The Excel Center model and Goodwill's values. Protects private information.
• Technical Knowledge - Has working knowledge of G Suite and MS Office, as well as student information systems.
• Information Monitoring/Reporting - Collects and reviews information to manage or improve the achievement of learning goals.
• Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention. Foresees and seeks to avoid crisis management.

Other Requirements

• Background Screening - All candidates must pass a pre-employment background check.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement planning options with generous company % match
• Eligible for the Public Student Loan Forgiveness (PSLF) program

Goodwill Education Initiatives

Goodwill strongly believes it is essential to raise education. Not only are the lifetime earnings of high school graduates significantly higher than those of dropouts, but children of high school graduates also are 50% less likely to drop out of high school than the children of dropouts are. Goodwill provides opportunities for adults (The Excel Center) and youth (Indianapolis Metropolitan High School).

The Excel Center Model

The Excel Center is operated by Goodwill Education Initiatives, Inc., a not-for-profit organization formed by Goodwill Legacy Group. The Excel Center is a tuition‑free public high school for adults offering a high school diploma.

Mission and Values: click here

Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer

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