School Office Manager

Accel-Schools; Cleveland (OH); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Retirement contributions

Life insurance

Disability insurance

Job summary

Cleveland College Preparatory School, part of ACCEL Schools, is seeking a friendly, energetic School Office Manager to oversee all office functions and serve as the first point of contact for students, parents, and the public in Cleveland, Ohio.

Reporting to the Principal, the role supports student records, enrollment, HR processes, communications, events, and daily administrative tasks, ensuring FERPA compliance and a welcoming, organized learning environment for EK-8 families.

Qualifications

• Minimum two years’ office management experience.
• High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Manage school office operations and be the first point of contact for students, parents and the public.
• Maintain accurate student records and support enrollment processes.
• Assist with human resource needs and FERPA compliance.
• Coordinate communications, newsletters, and notifications; support events and meetings.
• Input data into school systems and manage records requests and audits.
• Perform general administrative tasks (filing, mail processing, calendar upkeep, inventory).
• Log issues with office equipment and coordinate with transportation and facilities as needed.

Skills

Office management

Written and verbal communication

Organization and time management

Independent worker and team player

Tools

Microsoft Office Suite

Job description

ACCEL Schools is seeking a friendly, energetic and ethicalSchool Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at Cleveland College Preparatory School in Cleveland, Ohio.

Be part of the difference at Cleveland College Preparatory School! Serving the Slavic Village community and surrounding neighborhoods, Cleveland College Preparatory School offers EK-8 students a structured, well-rounded education that features arts & social-emotional learning. Families return generation after generation to the community-oriented school known for its involved leadership team, memorable school traditions, and extensive extracurricular programming. Cleveland College Preparatory School is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.

About the Opportunity:

The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.

The School Office Manager will:

• Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
• Manage school-wide phone, email, and in-person communications including:
• Greet/direct visitors and students arriving at the office
• Implement registration, badging and visiting procedures for parents and guests
• Help create and distribute school newsletters, surveys, and other notifications
• Assist with school events such as Parent Orientation, Open House, school outings, and field trips
• Ensure a clean and welcoming environment is maintained
• Support student enrollment goal and retention processes including:
• Participate in information sessions
• Produce welcome packets and mailers
• Conduct tours and student/parent orientations
• Input student and staff data into the appropriate systems
• Request and obtain records for newly enrolled students
• Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:
• Ensure 100% on-time and complete daily attendance submissions
• Complete all required steps of the truancy process
• Process student withdrawals
• Prepare and maintain transcripts
• Fulfill records requests within policy guidelines
• Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
• Participate in annual student record audits
• Perform administrative support functions such as:
• Preparing reports
• Filing
• Processing incoming and outgoing mail and packages
• Coordinating meetings and events
• Maintaining calendars
• Maintain appropriate levels of office supplies and other material inventory
• Log and report issues pertaining to office equipment, technology, custodial, and facilities
• Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed
• Maintain meal count lists and communicate monthly food calendars
• Ensure timely and accurate completion of human resource processes including:
• I-9 verification for new hires
• Weekly time & attendance submissions for 100% of staff
• Offboarding
• Actively participate in school staff meetings, committee meetings and professional development events
• Perform other duties as assigned

About You:

• Minimum two (2) years’ office management experience
• High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
• Experience learning and mastering new computer programs
• High quality written and verbal communication skills
• Excellent organization and time management skills
• Ability to work independently and contribute to a team
• Professional, punctual and self-motivated
• Understanding and ability to manage confidential information
• Ability to lift 25 lbs.
• Ability to pass federal and state criminal background checks (FBI/BCI)
• Experience working in an education setting preferred

About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Compensation

The annual starting salary for this position is $43,888. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Life benefits – time & peace of mind

• Paid time off
• Retirement contributions
• Optional Basic Life and AD&D insurance
• Voluntary life insurance (employee, spouse, child)
• Voluntary short-term disability insurance
• Voluntary long-term disability insurance

Career benefits – keep growing

• Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.