School Hours Customer Service Professional

Workstream; Ridgeland (MS); On-site; USD 12,000 - 18,000; Part time

Job summary

Chick-fil-A Ridgeland is seeking a part-time School Hours Customer Service Professional to deliver exceptional guest experiences during peak times (11am–2pm or 2pm–5pm). You’ll assist guests inside, in the dining room, or through drive-thru, with opportunities to work in the kitchen.

Ideal candidates show strong communication, reliability, and a cheerful, team-oriented attitude while maintaining a clean workspace and a positive guest experience.

Qualifications

• Strong communication and interpersonal skills.
• Reliability and consistent performance.
• Cheerful and positive attitude while serving guests.

Responsibilities

• Provide guest service across dining rooms, drive-thru, and mobile pick-up channels.
• Assist in front-of-house and kitchen tasks as needed to support busy shifts.
• Maintain eye contact, smile, and create emotional connections with guests.
• Keep the dining and service areas clean and organized.

Skills

Strong communication

Reliability

Cheerful attitude

Teamwork

Loves serving

Keeps clean work area

Job description

Description

Our SCHOOL HOURS Customer Service Professional position gives a unique opportunity for those individuals who are experienced at giving their guests a complete customer service experience from start to finish. We are looking for a the individual who wants to make extra money and can help us serve our guests during our busiest times of the day; 11am-2pm or 2pm-5pm. You will be utilized in the front of the house serving guests or in the kitchen and your skillset will help us take our growth to the next level.

A true hospitality wizard, this professional performs guest service duties for at all different times of the day. You will help to serve our guests and deliver the true Chick-fil-A experience by delivering their orders inside via mobile pickup, inside in the dining room, or in the drive-thru. There is also an opportunity to serve in our kitchen. In all dining platforms and in the kitchen, walking and standing for extended periods of time are required. There is also the possibility of working outside for periods of the shift.

We want our guests to experience the UTMOST in customer service by having individuals that can provide unique and memorable experiences for them. We are looking for applicants who exhibit the following qualities:

• Strong communication and interpersonal skills
• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others
• Keeps a clean work environment

Applicants must be able to:

• Work in a fast paced, high volume restaurant
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests

Requirements

• Must be available Monday through Friday and two Saturdays a month.
• Must be able to stand on your feet for extended periods of time.
• Must be able to lift and move boxes and other items, sometimes up to 50 pounds.
• Must be able to to work in close proximity to others.
• Must be at least 18 years old.

Who we are

“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

S. TRUETT CATHY 1921—2014

Here to Serve

Everyone's job at Chick-fil-A is to serve. No matter our title or job description, our reason for coming to work is to generously share our time and talents. Whether it's treating customers like friends, or serving our communities like neighbors, we believe kindness is a higher calling.

Great food

“Food is essential to life, therefore make it good.”

S. TRUETT CATHY 1921—2014

Handmade. Daily.

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Our lemon juice is hand mixed daily with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.

Location: Ridgeland (MS)

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.