School-Based Community Resource Coordinator-Bilingual

United Way Worldwide; Spartanburg (SC); Hybrid; USD 36.000 - 44.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) plan with employer match

Paid holidays and vacation

Zusammenfassung

United Way of the Piedmont seeks a School Based Community Resource Coordinator (Bilingual) to serve individuals and families across the economic stability spectrum in Spartanburg, SC. The role focuses on care coordination, trauma-informed practice, financial coaching, and collaboration with partners to move families toward self-sufficiency.

The CRC will perform intake interviews, referrals, and coordinate services using tools like Charity Tracker and VITA, while ensuring confidentiality and

Qualifikationen

• Bachelor’s degree preferred; relevant experience considered in lieu of degree.

Aufgaben

• Conduct intake interviews and referrals using readiness tools and care coordination methods.
• Serve as a certified Community Health Worker delivering wrap-around services.
• Navigate Charity Tracker, maintain client files, track outcomes and referrals.
• Complete IRS VITA training and prepare tax returns as needed.
• Assist in supervising VITA sites and supporting program volunteers.
• Maintain client confidentiality and report goal attainment.

Kenntnisse

Bilingual English/Spanish

Strong communication

Interpersonal skills

Independent work

Relationship building

Time management

Multitasking

Ausbildung

Bachelor’s degree (preferred)

Tools

Charity Tracker

VITA tax preparation

Benefit Bank

Jobbeschreibung

Job Title:School Based

Community Resource Coordinator-Bilingual

FLSA Status:Non-Exempt Reports to:Community Resource Program Supervisor Core Hours: 8:30-5:00pm Monday-Friday Salary Range: starting at $40,000; compensation commensurate with experience Revision Date:October 2026 Preferred Start Date:November 2026 Work Model:Onsite-Spartanburg SC

ROLE OVERVIEW

TheSchool Based Community Resource Coordinator (CRC)will serve individuals and families across the economic stability spectrum of need, increasing opportunities for low- to moderate-income individuals and families to obtain assistance in and support for (1) meeting critical needs; (2) overcoming barriers to self-sufficiency; and (3) creating a pathway to financial stability. TheCRCwillbe responsible forconducting care coordination, which includesdetermininga client’s placement on the economic stability spectrum andassistingin developing self-motivated and sustainable plans for moving forward on the path to self-sufficiency. TheCRCwill complete training in the areas of trauma-informed case management, motivational interviewing, mental health first aid, financial coaching, the financial stability readiness tool, Charity Tracker, the Benefit Bank, VITA, and other care coordination tools and techniques.

KEY RESPONSIBILITIES

• Perform case management duties, including client intake interviews, referrals, and follow-ups using the Readiness Tool and other care coordinationtools;
• Become a certified Community Health Work providing wrap around services.
• Learn to successfully navigate andutilizeCharity Tracker andmaintainclient case files, including outcomes,assistance, andreferrals;
• Complete IRS VITA training at the advanced level and complete and file client taxes as needed during taxseason;
• Aid in the supervision of VITA sites as needed.
• Maintain client confidentiality at alltimes;
• Successfully track, manage, and report goalattainment in Charity Tracker.
• Initiate collaborative opportunities that grow partnerships related to basic needs and financial stabilityservices;
• Attend personal development and leadership seminars asrequested, as well as workshops, staff meetings, webinars, conferences, training refreshercoursesandmeetings;
• Maintain integrity and keep all sensitive information confidential.
• Must be able toworka flexible schedule with the possibility of some early morning and evenings.
• Other duties as assigned.

SKILLS & QUALIFICATIONS

• Bachelor’s degree from an accredited college or university preferred but not required. Preference may be given to candidates with education or experience in human services, administration, social work, or a related field. Relevant professional experience will be considered in lieu of a degree.

• Must be fluent in both English and Spanish (written and verbal), with the ability to effectively communicate, provide case management services, and build relationships with Spanish-speaking students, families, and community partners.
• At least 2 years’ experience in programcoordination;
• At least 2 years of case management, coaching, or mentoring notrequired, butpreferred;
• Ability to obtain volunteer tax preparercertification;
• Strongability to effectively communicate both verbally and in written format.
• Strong interpersonal skills withthe abilityto work independently or with others as a team.
• Ability to develop strong professional working relationships and collaborate with both internal and external partners.
• Ability to persuade or influence others in favor of a service, point of view, or course of action.

• Strong ethical standards, reliability,accountability,professionalexcellence, positive attitude, andconfidentiality.
• Maintaina high levelof integrity for self and others.
• Demonstrated excellent customer service skills.
• Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.
• Ability to multi-task,prioritize,and deal with interruptions while meetingtimelydeadlines.
• Ability to change course of action due to shifts in work demands.
• Ability tooperatea personal computer using standard or customized software applications appropriate to assigned tasks.
• Demonstrated ability to understand concepts, practices, and procedures with ability to use in varied situations.
• Demonstrated ability to present information to diverse audiences.
• Demonstrated ability to contribute to important strategy, operational and business decisions that affectdepartments.
• Demonstrated ability to develop solutions using creativity, resourcefulness, innovation,negotiation,and diplomacy.
• Ability to read and interpret documents such as federal and state laws, legal documents, safety rules,operatingand procedure manuals.
• Demonstrated ability to build relationships, negotiate,motivate,and persuade others.
• Demonstrated ability to analyze situations, develop solutions using creativity, resourcefulness, innovation,negotiation,and diplomacy.
• Demonstrated abilitytoadapt and persevere.
• Demonstrated abilitytoexhibitextreme integrity and confidentiality.
• Demonstrated strong organizational skills and attention to detail.
• Regular and sustained attendanceis required.
• Must have validdriver'slicense and access to transportation throughout the workday.

WHY JOIN US?

• Competitive benefits
  • Insurance: We offer medical, dental, and vision insurance. Employee-only dental and vision coverage, as well as supplemental life/AD&D insurance, short-term disability insurance, long-term disability insurance, and two employee assistance programs, are provided at no cost.
  • Retirement: 401k with 3% safe harbor contribution and up to 2% discretionary employer match.
  • Time away from work: 13 annual holidays, paid annual vacation time accrued based on tenure, paid annual sick leave, up to 4 weeks of paid family care leave and 4 additional weeks of unpaid family care leave.
  • Earned Wage Access: We partner with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.
• Flexible work environment
• Supportive and caring team
• Opportunity to make a difference in our community

OUR COMMITMENT TO OPPORTUNITY FOR ALL

We believe that everyone deserves the opportunity to thrive. And that means everyone.

• We value the visible and invisible qualities that make you who you are.
• We welcome that every person brings a unique perspective and experience to advance our mission and strengthen health, youth opportunity, community resiliency, and financial security across our community.
• We believe that each United Way community member, donor, volunteer, advocate, and employee must have access to solving community problems.
• We strive to include practices promoting access and involvement of all community members at the center of our daily work.
• We commit to using these practices for our business and our communities.

Read more at https://www.uwpiedmont.org/diversityequityinclusion.

PHYSICAL DEMANDS and WORK ENVIRONMENT

This role includes a variety of activities such as sitting, standing, talking, and using a computer or phone. Occasionally, tasks may involve reaching, bending, kneeling, or lifting and moving items up to 25 pounds. The work environment is typical of an office setting, with moderate noise from phones, printers, keyboards, and visitors. It also involves working at a desk, computer terminal, or in conference rooms.

We are committed to creating a workplace where everyone feels included. If any of these tasks or conditions present challenges, we’re happy to explore reasonable accommodations to support your success and comfort in this role.

The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.

United Way of the Piedmont is an Equal Opportunity Employer and Employer of National Service, AmeriCorps, Peace Corps, and other National Service. Alumni are encouraged to apply.