Community Investment & Engagement Coordinator

United Way of Venango and Titusville Region; Franklin (Venango County); On-site; USD 25,000 - 39,000; Part time

Job summary

United Way of Venango and Titusville Region is seeking a part-time Community Investment & Engagement Coordinator to support annual fundraising campaigns, donor engagement, workplace campaigns, and stewardship activities. You will provide excellent customer service to donors, volunteers, and workplace partners while coordinating events and community outreach.

The role offers flexible hours (25-30 per week) and requires strong communication, organizational skills, and the ability to manage

Qualifications

• Experience in fundraising, customer service, nonprofit organizations, sales, or community relations is preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Ability to build positive relationships with donors, volunteers, businesses, and community partners.

Responsibilities

• Assist with the planning, coordination, and implementation of the annual fundraising campaign.
• Coordinate campaign materials, pledge forms, and campaign supplies.
• Support workplace giving campaigns by communicating with company representatives and campaign volunteers.
• Track campaign progress and assist with reporting and follow-up activities.

Skills

Customer service

Communication skills

Relationship-building

Organizational skills

Education

Associate degree or equivalent

Tools

Microsoft Office

Job description

Community Investment & Engagement Coordinator

Reports To: President/CEO

Status: Part-Time, Non-Exempt (25-30 hours per week)

Position Summary

The Community Investment & Engagement Coordinator supports the United Way of Venango and Titusville Region's annual fundraising efforts by assisting with donor engagement, workplace campaigns, campaign communications, and stewardship activities. This position plays an important role in helping achieve annual campaign goals by providing excellent customer service to donors, volunteers, and workplace partners while supporting fundraising events and community outreach efforts.

Key Responsibilities

Campaign and Fundraising Support

• Assist with the planning, coordination, and implementation of the annual fundraising campaign.
• Coordinate campaign materials, pledge forms, and campaign supplies.
• Support workplace giving campaigns by communicating with company representatives and campaign volunteers.
• Track campaign progress and assist with reporting and follow-up activities.

Donor Stewardship

• Maintain regular communication with donors through thank-you letters, acknowledgments, and stewardship activities.
• Assist with donor recognition and appreciation efforts.
• Help identify opportunities to strengthen donor relationships and increase donor retention.
• Respond to donor inquiries in a professional and timely manner.

Community Engagement

• Represent United Way at community events, workplace campaign kickoffs, and volunteer activities as needed.
• Assist with presentations that promote United Way's mission and annual campaign.
• Build positive relationships with community partners, volunteers, and supporters.
• Provide logistical support for fundraising events and donor appreciation activities.
• Assist with sponsorship communications and event preparation.
• Support volunteer recruitment and coordination for fundraising activities.

Data Management

• Maintain accurate donor and campaign records within the organization's donor database.
• Process campaign information and ensure data accuracy.
• Prepare reports related to campaign progress, donor participation, and fundraising results.
• Maintain donor confidentiality and data integrity.

Qualifications

• Associate degree or equivalent work experience preferred.
• Experience in fundraising, customer service, nonprofit organizations, sales, or community relations is preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Ability to build positive relationships with donors, volunteers, businesses, and community partners.
• Proficiency with Microsoft Office and willingness to learn donor management software.
• Ability to manage multiple projects while meeting deadlines.

Skills & Attributes

• Friendly, professional, and customer-service oriented.
• Strong interpersonal and relationship-building skills.
• Self-motivated and dependable.
• Organized with excellent follow-through.
• Comfortable working independently and collaboratively.
• Passion for serving the community and advancing United Way's mission.
• Part-time position (25-30 hours per week).
• Some evening or occasional weekend hours may be required during campaign season or fundraising events.
• Local travel throughout the United Way service area for workplace campaigns, meetings, and community events.
• Ability to work from multiple office locations within the region as needed.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk and/or hear.The employee is frequently required to use finger and hand motion and occasionally to stand, walk and reach with hands and arms.The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 40 pounds.There may be additional physical requirements associated with volunteer events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Why This Role Matters

This position is a critical part of United Way’s future, helping to expand fundraising efforts deepen relationships with donors, and engage the next generation of community leaders. The role offers hands-on experience, mentorship, and the opportunity to grow into a long-term career in nonprofit leadership.

EEO: United Way of Venango and Titusville Region is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions.United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.