Schnell Solutions Limited Looking for Technical Support Engineer at Remote

Schnell Solutions Limited; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Technical Support Engineer/Lead, where your expertise in .NET MVC and C# will shine. This full-time, 100% remote position offers the flexibility to work from anywhere while engaging directly with clients to enhance their experience. You will be pivotal in resolving technical issues, maintaining software applications, and driving improvements in customer interactions. With opportunities for growth into management roles and a supportive environment, this position is perfect for those looking to make a significant impact in a dynamic setting. Embrace the chance to advance your career while enjoying the comforts of remote work.

Benefits

Paid time off

Work from home

Qualifications

• 2+ years of experience in developing or supporting web applications using .NET MVC.
• Proven experience as a .NET Developer or Application Developer.

Responsibilities

• Act as the first contact point for customer support requests.
• Design, code, and test software applications using contemporary development standards.

Skills

.NET MVC

C#

ASP.NET

DevOps

Git

IIS

Azure

Visual Studio

Education

Bachelor's degree in Computer Science

Master's degree in relevant field

Tools

Visual Studio

Jenkins

Azure DevOps

BitBucket

Job description

Technical Support Engineer/Lead – (Full Stack – MVC – C# – ASP.NET)

We are looking for support engineers to maintain our cutting-edge software solutions. You should be able to write functional code with a sharp eye for spotting defects.

Excellent written and verbal English communication skills are necessary as the role involves direct contact with UK clients.

Job Responsibilities:

1. First contact point for customer support requests
2. Write functional code to drive technical issues to resolution
3. Be creative, find solutions to improving the customer experience and the way we work
4. Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted, and consistent with prior communications
5. Design, code, and test software applications using contemporary development standards, including OOD and MVC.
6. Enhance existing systems by analysing business objectives, preparing an action plan, and identifying areas for modification and improvement

Why is this a great opportunity:

1. Direct employment with a London, UK-based company.
2. It’s a full-time, 100% remote position where you’ll work from home/anywhere.
3. Opportunity to grow with the company into a management role.

Job Qualifications:

1. Must be able to start within 1-45 days – Immediate start preferred
2. At least 2+ years of on-project experience in developing or supporting web applications developed using .NET MVC
3. Experience using or administrating a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab).
4. Experience in deploying and maintaining applications in IIS/Azure will be an advantage
5. Proven experience as a .NET Developer or Application Developer

Nice to have:

1. IIS configuration, Server maintenance, Azure Application Insights
2. Azure Certifications
3. Relevant master's degree

Job Type: Full-time

Benefits:

1. Paid time off
2. Work from home